Brittany Burbridge
Linden
Summary
Registered Nurse with 13+ years of progressive clinical, supervisory, and care‑coordination experience across emergency medicine, hospice, case management, and hospital leadership. Strong background in utilization review, clinical documentation, interdisciplinary collaboration, care transitions, quality improvement, and complex patient management across acute care and home‑based settings. Proven ability to lead teams, streamline operations, reduce throughput delays, and ensure regulatory compliance. Highly experienced in chart auditing, medical necessity review, CMS guidelines, patient advocacy, and coordination of multidisciplinary care—skills directly aligned with remote case management, UR, telehealth, and clinical documentation roles.
Overview
13
13
years of professional experience
Work History
RN Supervisor / House Supervisor
Christus St. Michael Health System
06.2023 - Current
- Serve as hospital‑wide clinical resource and leader, supporting safe care delivery and quality outcomes.
- Coordinate care across multiple departments, collaborating with physicians, case managers, and ancillary teams to ensure appropriate utilization of services and timely interventions.
- Respond to high‑acuity events including stroke alerts, STEMI activations, cardiac arrests, and behavioral health emergencies.
- Perform daily chart audits, utilization review, and documentation quality checks to ensure accuracy, compliance, and medical necessity.
- Cut hospital throughput times in half by helping implement a Patient Flow Coordinator role and optimizing bed placement and patient movement.
- Support staffing efficiency through daily staffing review, resource allocation, and operational oversight.
- Partner with the quality department to reduce CLABSI, CAUTI, and skin‑related infections across the ministry.
- Educate clinical staff on policies, evidence‑based practices, and regulatory requirements to strengthen documentation and care delivery.
RN Clinical Supervisor / RN Hospice Case Manager
Heritage Home Health And Hospice
03.2019 - 06.2023
- Managed a caseload of up to 35 home hospice patients while serving as primary nurse for two nursing homes, overseeing all case management needs.
- Conducted comprehensive assessments, developed individualized care plans, and coordinated interdisciplinary care among physicians, social workers, chaplains, aides, and nursing staff.
- Educated patients and families on disease progression, medications, symptom management, and available resources.
- Facilitated care transitions and collaborated with providers to secure appropriate services, medications, and treatment plans.
- As Clinical Supervisor, conducted daily quality audits on charts, supplies, and staff productivity to ensure CMS compliance and high‑quality care delivery.
- Led performance improvement initiatives, monitored patient outcomes, and ensured adherence to regulatory standards.
- Maintained continuous communication with physicians and community providers to coordinate complex patient needs.
RN Hospice Case Manager
CIMA Hospice
12.2017 - 03.2019
- Delivered comprehensive case management services for hospice patients in home, facility, and hospital environments.
- Conducted patient assessments, developed individualized care plans based on ongoing assessments and family feedback, and coordinated services among multiple healthcare disciplines.
- Served as primary liaison between patients, families, physicians, and healthcare providers to facilitate quality care and positive outcomes.
- Educated patients and families on end-of-life care options, fostering informed decision-making and emotional support.
Emergency Department Nurse
Christus St. Michael Health System
11.2014 - 12.2017
Emergency Department Nurse
Good Shepherd Medical Center
12.2013 - 11.2014
- Provided direct patient care in fast-paced emergency department settings, assessing and managing patients with diverse acute and chronic conditions.
- Collaborated with physicians, laboratory personnel, radiology teams, and specialty providers to coordinate treatment plans and patient disposition.
- Assisted with discharge planning, patient education, transfer coordination, and follow-up care recommendations.
- Demonstrated strong clinical judgment and prioritization skills while managing multiple patients simultaneously.
Education
Bachelor's Degree in Nursing -
Louisiana State University Alexandria
05-2026
Associate's Degree in Nursing - Nursing
Texarkana College
Texarkana, TX05-2013
Skills
- Utilization Review & Medical Necessity
- Case Management & Care Coordination
- Clinical Documentation Review
- Care Transitions & Discharge Planning
- Quality Improvement & Patient Safety
- Population Health & Disease Management
- Interdisciplinary Collaboration
- CMS Regulatory Compliance
- Prior Authorization & Concurrent Review
- Complex Care Coordination & Patient Advocacy
- Leadership, Staffing Oversight & Team Development
- Electronic Health Records (EHR) Microsoft Office
Accomplishments
- Successfully completed CHRISTUS Leadership Foundations course.
- Graduated from CHRISTUS RISE Mentorship program.
- Supervised team of 175 associates.
- Cut hospital throughput times in half by initiating and supporting a Patient Flow Coordinator role.
- Partnered with Quality to reduce CLABSI, CAUTI, and skin infections across hospice and hospital settings.
Memberships
- Medical Officer, Center Hill Volunteer Fire Department (2004–Present) Respond to emergencies including fires, wrecks, hazmat situations, and first‑responder medical calls.
- Member, Texas Nurses Association (2013–Present)
- Member, American Nurses Association (2013–Present)
Timeline
RN Supervisor / House Supervisor
Christus St. Michael Health System
06.2023 - Current
RN Clinical Supervisor / RN Hospice Case Manager
Heritage Home Health And Hospice
03.2019 - 06.2023
RN Hospice Case Manager
CIMA Hospice
12.2017 - 03.2019
Emergency Department Nurse
Christus St. Michael Health System
11.2014 - 12.2017
Emergency Department Nurse
Good Shepherd Medical Center
12.2013 - 11.2014
Bachelor's Degree in Nursing -
Louisiana State University Alexandria
Associate's Degree in Nursing - Nursing
Texarkana College