Brittany Burnell
4112 Arbor Green Way ,NC
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than Number years of experience. Highly effective and comfortable working with people at all levels in organization. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Owner at Brittany’s Cleaning Company
Myself
10.2020 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Animal Control Officer
HaveLock Animal Control
02.2017 - 09.2020
- Collaborated with local law enforcement agencies to enforce animal control ordinances and handle dangerous or aggressive animals.
- Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
- Developed strong working relationships with veterinarians, rescue organizations, and other stakeholders within the community for improved collaboration on shared goals.
- Managed accurate record-keeping systems for all impounded animals, ensuring timely updates and smooth communication with other departments.
- Captured domestic and wild animals.
- Unloaded and impounded animals received from animal control and public.
- Attended to calls reporting of wild animal bites.
- Implemented trap, neuter and release programs to manage local feral cat population.
- Responded to Number daily calls to enforce animal control regulations.
- Identified and recorded animal breeds for Type records.
- Supplied animals with food, water, and personal care.
- Contributed to a more informed public by writing articles and news releases on relevant animal control topics for local media outlets.
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Business Development
- Sales Leadership
Timeline
Owner at Brittany’s Cleaning Company
Myself
10.2020 - Current
Animal Control Officer
HaveLock Animal Control
02.2017 - 09.2020
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