Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Burton

Penns Grove,NJ

Summary

Hardworking professional with exceptional talents in fulfillment, communication. Energetic worker with experience working in solitary role or as part of fast-paced team. Honest and punctual employee. Resourceful worker able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Picker

UPS Healthcare
12.2021 - Current
  • Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
  • Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
  • Assisted in reducing product damage through careful handling of items during the picking process.
  • Received positive feedback from supervisors for consistently meeting or exceeding daily picking quotas.
  • Developed strong relationships with coworkers through effective teamwork, contributing to a positive work environment that fostered high productivity levels.
  • Demonstrated flexibility in adapting to various shifts and schedules while maintaining consistent performance standards throughout periods of increased workload demands or personnel shortages.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.

Store Clerk/ Gas Attendant/ Manager

Sunoco Gas Station
01.2014 - 05.2021
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
  • Handled cash register operations accurately, processing transactions quickly while ensuring security measures were followed.
  • Performed routine price checks to ensure pricing accuracy throughout the store, reducing potential discrepancies at checkout.
  • Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
  • Increased repeat business through exceptional customer service that fostered loyalty among patrons.
  • Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Special Needs Bus Aide

B.R Williams
09.2020 - 01.2021
  • Improved student safety by closely monitoring and assisting special needs students during bus rides.
  • Enhanced communication with parents and school staff by effectively relaying information regarding student behavior and progress on the bus.
  • Supported special needs students by adapting to their individual requirements, ensuring a comfortable and secure travel experience.
  • Maintained a clean and organized bus environment, promoting a positive atmosphere for students with diverse needs.

Education

Massage Therapy

Harris School of Business
Wilmington, DE
10.2011

High School Diploma -

Penns Grove High School
Carneys Point, NJ
06.2010

Skills

  • Order Preparation
  • Hand-Eye Coordination
  • Issue Reporting
  • Warehouse Safety
  • Warehouse Organization
  • Safety Protocols
  • Order Picking
  • Attention to Detail
  • Problem Solving
  • Time Management
  • Continuous Improvement
  • Motivated Team Player

Timeline

Picker

UPS Healthcare
12.2021 - Current

Special Needs Bus Aide

B.R Williams
09.2020 - 01.2021

Store Clerk/ Gas Attendant/ Manager

Sunoco Gas Station
01.2014 - 05.2021

Massage Therapy

Harris School of Business

High School Diploma -

Penns Grove High School

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Brittany Burton