Brittany Bushart
Friendship,TN
Summary
Goal-oriented professional with a proven track record and recognized for exceptional problem-solving and communication skills. Great at adapting and paying attention to detail, leading to significant improvements in office efficiency and customer satisfaction. Skilled in negotiations and technology utilization for inventory management, achieving notable process enhancements and fostering strong client relations. Committed to driving operational excellence and continuous improvement in future roles. Experienced in government and inventory management roles with a knack for solving problems and improving processes. Known for excellent customer service and a detail-oriented approach. Eager to use these skills to make offices run smoothly and keep customers happy. Friendly and outgoing worker with dedication to reliability and efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Deputy Clerk
Crockett County Government
Alamo, TN
04.2021 - Current
- Prepared and maintained official records, documents, and reports.
- Managed inventory and database systems, enhancing office efficiency.
- Delivered exceptional customer service, addressing inquiries with professionalism.
- Utilized inventory management systems to optimize stock levels and meet customer needs.
- Processed applications for permits, licenses, and other government forms.
- Supported office clerical functions using word processing and other software, email and office machines.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Typed, formatted and edited correspondence and other documents.
- Inventoried and ordered materials, supplies and services.
- Trained staff members to perform work activities and use computer applications.
- Troubleshot office equipment, computer hardware and software issues.
- Processed applications for marriage licenses, passports, birth certificates, voter registration cards and other documents required by state law.
- Created and maintained filing systems for all legal documents pertaining to the county government.
- Served as notary public and issued various permits and licenses
- Recorded vital and fiscal records and accounts.
- Performed data entry of vehicle information into system for registration purposes.
- Assisted customers with questions about the titling process or fees associated with it.
- Followed up on any outstanding liens or other issues preventing issuance of title.
- Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
- Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
Vendor Managed Inventory Manager at ABB
Martin Supply
Alamo, TN
11.2018 - 04.2021
- Continuously tracked inventory levels at the customer's site using inventory management systems to identify when stock needed replenishing.
- Generated purchase orders to the supplier based on pre-determined reorder points and demanded forecasts.
- Analyzed sales data and market trends to predict future demand, and optimized inventory levels.
- Managed delivery schedules, and ensured timely receipt of goods at the customer's location.
- Identified and resolved all discrepancies between inventory records and physical stock levels.
- Regularly communicated with the customer regarding inventory status, potential issues, and upcoming deliveries.
- Utilized data analytics to identify trends, optimized inventory levels, and improved overall VMI performance.
- Ensured compliance with all relevant customer and supplier policies and procedures.
Debt Recovery Specialist
Portfolio Recovery Associates
Jackson, TN
02.2017 - 11.2019
- Negotiated payment plans with customers in order to collect delinquent debts.
- Maintained detailed records of all collection activities and account statuses.
- Conducted outbound calls, emails, and letters to customers with overdue payments.
- Practiced conflict resolutions when handling difficult cases, along with obtaining all documentation to support debt recovery.
- Responded promptly and accurately to customer inquiries regarding their accounts status or payment arrangements.
- Adhered strictly to all applicable laws, regulations, and company policies while collecting outstanding debts.
- Evaluated customer responses during negotiations and adjusted approaches accordingly.
- Consistently met departmental goals for total number of successful recoveries per month.
- Developed strategies for improving the efficiency of debt recovery processes.
- Attended regular training sessions on new technologies, software applications, and industry trends related to debt recovery operations.
- Participated in team meetings designed to discuss solutions for difficult cases or improve overall workflow processes.
- Remained calm, stayed professional, and provided exceptional service on calls, even when interacting with difficult individuals.
- Conducted financial reviews to assess debtor ability to pay outstanding debts.
- Achieved monthly collection targets through effective negotiation techniques.
- Managed high-volume call lists to contact debtors and secure payments.
- Monitored debtor accounts for changes in status or payment arrangements.
- Ensured compliance with state and federal laws governing debt collection practices.
Insurance Agent
Aflac
Jackson, Tennessee
03.2012 - 01.2017
- Provided customers with information regarding plan features, pricing, and availability.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Gathered detailed information from customers prior to offering quotes or making recommendations.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
- Monitored clients' insurance coverages to ensure changing needs were met.
- Achieved repeat business and referrals through personalized services.
- Sought out new clients and developed clientele by networking to find new customers.
- Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services, and best practices.
- Met with division leaders and consultants to discuss strategies to increase sales.
- Strengthened traceability by developing organization systems for keeping records, reports, and agendas.
- Facilitated continuing service by processing changes in beneficiaries and analyzing policy loan applications.
- Strategized long-term business objectives by assessing customer feedback for direction on process improvements.
Education
High School Diploma -
Crockett County High School
Alamo, TN05-2007
Skills
- Solid Communication
- Inventory Management
- Problem Solving
- Document Processing
- Microsoft Office
- Excel
- Conflict Resolutions
- Self-motivated
- Adaptability
- Attention to detail
- Time Management
- Negotiations
- Networking
- Creativity
Certification
Notary Public
References
References available upon request.
Timeline
Deputy Clerk
Crockett County Government
04.2021 - Current
Vendor Managed Inventory Manager at ABB
Martin Supply
11.2018 - 04.2021
Debt Recovery Specialist
Portfolio Recovery Associates
02.2017 - 11.2019
Insurance Agent
Aflac
03.2012 - 01.2017
Notary Public
High School Diploma -
Crockett County High School
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