Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Brittany Byrd

Hartsville,SC

Summary

Proven to enhance productivity by implementing effective time management strategies at Walmart, I excel in high-pressure environments, evidenced by handling emergency dispatch with adept stress tolerance. Skilled in forklift operation and fostering teamwork, I significantly reduce complaints, demonstrating adaptability and a commitment to safety and customer satisfaction. Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.

Overview

8
8
years of professional experience

Work History

Order Filler

Walmart
10.2023 - Current
  • Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
  • Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
  • Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
  • Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.

911 Emergency Dispatcher

Darlington County
03.2021 - 11.2022
  • Managed multiple communication channels simultaneously, including telephone lines, radio frequencies, and computer-aided dispatch systems for effective coordination among emergency units.
  • Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
  • Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
  • Handled challenging caller interactions professionally while remaining empathetic to individuals experiencing distress or panic during emergencies.

Customer Service Manager

Walmart
02.2017 - 04.2021
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.

Education

GED -

Hartsville High School
Hartsville, SC
05.2008

Skills

  • Warehouse Safety
  • Product picking
  • Heavy Lifting
  • Forklift Operation
  • Stress Tolerance
  • Picking efficiency

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Order Filler

Walmart
10.2023 - Current

911 Emergency Dispatcher

Darlington County
03.2021 - 11.2022

Customer Service Manager

Walmart
02.2017 - 04.2021

GED -

Hartsville High School

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Brittany Byrd