Brittany Campbell
Summary
An engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. I am a persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
14
14
years of professional experience
Work History
Leasing Consultant
The Morgan Group
Houston, Texas
06.2025 - Current
- Promote a high level of customer service and assistance by greeting clients, responding to concerns, showing units, and quickly resolving issues.
- Assisting prospective tenants with property tours and lease applications, while maintaining accurate records of tenant applications and lease agreements.
- Responds promptly to tenant inquiries and maintenance requests, while conducting lease renewals, and ensures compliance with policies.
- Collaborating with property management to resolve tenant concerns efficiently.
- Utilize property management software for tracking leases and payments. Preparing lease agreements, collecting security deposits, and rent payments from tenants.
- Organizing community events to enhance tenant engagement and satisfaction.
- Handling incoming calls regarding the availability of units, pricing information, and other inquiries.
- Processing move-outs by completing final walkthroughs, collecting keys, inspecting unit condition, and preparing documentation for accounting purposes.
- Conducted background checks on applicants.
- Contacted and followed up with tenants on renewal notices.
- Updated resident data into property management software system daily.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
Medical Assistant
Just Real Care
Houston, Texas
02.2013 - 06.2025
- Managed patient scheduling and appointment confirmations efficiently.
- Maintained medical records and ensured data accuracy.
- Administered medications and injections as directed by providers.
- Educated patients on treatment plans and medication usage.
- Coordinated with healthcare team to streamline patient care processes.
- Ensured compliance with safety protocols and infection control standards.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Sales Associate
DXL Menswear
Baybrook, TX
01.2014 - 01.2018
- Built and maintained a loyal customer base through personalized service, product recommendations, and consistent engagement.
- Maintained accurate financial records, and assisted in preparing monthly sales reports using Excel and internal POS systems.
- Maintained store presentation by organizing merchandise and ensuring displays are visually appealing.
- Processed transactions accurately using point-of-sale systems for seamless checkout experiences.
- Educated customers about product features, benefits, and care instructions for informed decisions.
- Handled daily bookkeeping tasks, including tracking sales transactions, managing receipts, reconciling cash drawers, and credit card payments.
- Enhanced customer satisfaction by greeting and assisting clients daily, leading to a 20% increase in positive feedback.
- Leveraged in-depth product knowledge to educate over 200 customers monthly, boosting satisfaction scores by 15%.
- Achieved and exceeded daily, weekly, and monthly sales targets through upselling, cross-selling, and recommending complementary products.
- Curated and optimized merchandise displays, leading to a 15% increase in sales, and enhanced customer engagement.
Customer Service Representative
Sonic drive-in
Houston, Tx
07.2011 - 02.2014
- Handled customer complaints efficiently and professionally.
- Assisted customers with orders and menu selections.
- Maintained cleanliness and organization of dining area.
- Collaborated with team members to ensure timely service.
- Monitored inventory levels and reported shortages promptly.
- Trained new staff on customer service protocols and procedures.
- Provided feedback to management for improving service quality.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Gathered customer feedback through surveys and used the data to improve customer service.
Education
Bachelor of Science - Psychology
University of Houston
Houston, TX06-2026
Real Estate Development - Real Estate
Champion School of Real Estate
Houston, TX12-2025
Associate of Arts - Philosophy, Multidisciplinary studies, Data Science
Houston Community College-Downtown
Houston, TX01.2022
Skills
- Follow-Up Skills
- Problem solving
- Communication Skills
- Customer Relationship Management (CRM)
- Management
- Bilingual Communication
- Leadership
- Conflict Resolution
- Adaptability
- Team Collaboration
- Microsoft Office Suite
- Zendesk
- Salesforce
- Product Knowledge
- Call Center Software
- Multitasking
- Professionalism
- Attention to Detail
- Email Etiquette
- Data Entry
Timeline
Leasing Consultant
The Morgan Group
06.2025 - Current
Sales Associate
DXL Menswear
01.2014 - 01.2018
Medical Assistant
Just Real Care
02.2013 - 06.2025
Customer Service Representative
Sonic drive-in
07.2011 - 02.2014
Bachelor of Science - Psychology
University of Houston
Real Estate Development - Real Estate
Champion School of Real Estate
Associate of Arts - Philosophy, Multidisciplinary studies, Data Science
Houston Community College-Downtown
Similar Profiles
Anda PetersAnda Peters
Property Manager at The Morgan GroupProperty Manager at The Morgan Group
Denisia GonzalezDenisia Gonzalez
Leasing Specialist & Social Media Ambassador at The Morgan GroupLeasing Specialist & Social Media Ambassador at The Morgan Group
MARIANA CARRILLOMARIANA CARRILLO
Property Manager at The Morgan GroupProperty Manager at The Morgan Group
Kenda LoveKenda Love
Leasing Consultant / Leasing Manager at Rockwood CapitalLeasing Consultant / Leasing Manager at Rockwood Capital
Jasmin SchafferJasmin Schaffer
Leasing Consultant at Somerset at MadisonLeasing Consultant at Somerset at Madison