Brittany Carethers
Laurel,United States
Overview
13
13
years of professional experience
Work History
Owner/ Marketing Manager
Xchange Artistry
09.2016 - Current
- Founder and Marketing Manager of Xchange Artistry, a professional brand management company aiding small businesses in building and maintaining their personal brands
- Adept at creating marketing plans and leading successful product launches, promotions and development
- Well-versed in SEO content creation, social media audience engagement and brand management
- Key duties include: BRAND MANAGEMENT, STRATEGIC MARKETING MANAGEMENT, SOCIAL MEDIA MANAGEMENT, PUBLIC RELATIONS, STRATEGIC COMMUNICATION.
Operations Manager
Lyft Scooters Inc.
12.2021 - 11.2022
- As the Operations Manager, I developed and executed operation plans with a consistent eye towards service quality, operational excellence, and the overall customer experience
- I reported to the General Manager and we worked together to shape the vision and implementation of the Bikes and Scooters systems, as well as any new products Lyft Bikes & Scooters may roll out in the Washington, DC market
- I contributed to the success and learnings in other markets by developing operations playbooks, organizational capabilities, and advising with on-the-ground execution.
Communications Specialist
Family Matters of Greater Washington
09.2011 - 09.2016
- Served as a Communications Specialist with an excellent record of branding and marketing success through website management, social media communications, and email marketing efforts
- Expert knowledge and experience using Adobe Creative Suite and content management systems
- Key duties included: EXTERNAL/PUBLIC AFFAIRS, COMMUNICATIONS MANAGEMENT, SOCIAL MEDIA CONTENT MANAGEMENT, RECORDS MANAGEMENT.
Education
Bachelor's Degree - Communication Arts
Johnson C. Smith University
Charlotte, NC05.2011
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
Jobtype
Permanent
Workschedule
Full-Time
Additionalinformation
MS Office Suite, Twitter, Instagram, Facebook, LinkedIn, Adobe Photoshop, Adobe Illustrator, Canva, SalesForce, Brand Development & Management, Content Creation, Managing digital media, Analyzing data, Communication planning, Media relations, Strategy development, Social Media, Strategy implementation, Event execution, PR strategy development, E-mail and direct mail marketing campaign
Availability
M-F
References
- Ronnay Owens, US Department of Transportation, Program Analyst, 301-674-9255, rowens4@scmail.spelman.edu
- Rachel Linge, Family Matters of Greater Washington, Senior Communications Associate, 314-616-1507, rlinge@familymattersdc.org
- James Goodwin, Family Matters of Greater Washington, Registrar, 202-210-1957, goombaybutch@gmail.com
Timeline
Operations Manager
Lyft Scooters Inc.
12.2021 - 11.2022
Owner/ Marketing Manager
Xchange Artistry
09.2016 - Current
Communications Specialist
Family Matters of Greater Washington
09.2011 - 09.2016
Bachelor's Degree - Communication Arts
Johnson C. Smith University
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