Summary
Overview
Work History
Education
Skills
Timeline
Manager

Brittany Carey

Aiken,South Carolina

Summary

Highly-motivated employee with desire to further my education, opportunities, and experience. Strong work ethic, adaptability, and exceptional interpersonal skills. Proficient at working effectively and quickly mastering new skills.

Overview

20
20
years of professional experience

Work History

Manager

Walmart
Aiken, SC
03.2016 - Current
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Conducted quality, timely performance feedback and performance appraisals.
  • Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
  • Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.

Clerk Supervisor

Aramark
Aiken, SC
03.2009 - 03.2016
  • Answered telephones, directed calls and took messages.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Computed, recorded and proofread data or reports.
  • Trained staff members to perform work activities and use computer applications.
  • Copied, sorted and filed records of office activities and business transactions.
  • Delivered messages and ran errands.
  • Monitored office supply stock levels and placed timely orders for replenishment.
  • Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
  • Troubleshot office equipment, computer hardware and software issues.
  • Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
  • Monitored and directed work of lower-level clerks.
  • Performed data entry and recordkeeping tasks to track company correspondence and updates.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Followed confidentiality rules to preserve data quality and reduce potential information compromise.
  • Created, updated and maintained detailed documents, charts and spreadsheets to sort company information.
  • Directed clients and guests to correct departments, rooms and staff members.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Communicated with customers and employees to answer questions or explain information.
  • Treated patients and team members with dignity and respect.
  • Served specific meals to patients with special dietary needs.
  • Served food and beverage items to residents, meeting therapeutic diets.
  • Engaged with residents to provide positive and enriching experiences.
  • Followed dietary procedures in accordance with established policies.
  • Reported and documented resident changes in consumption or behaviors.
  • Evaluated unique nutrient and energy requirements for each patient based on BMI, lifestyle and individual medical issues.
  • Guided individuals in food selection, preparation or menu planning based upon nutritional needs.
  • Calculated nutritional requirements to assess adequacy of diet and nutrition support.
  • Notified registered dietician of individuals identified as high-risk.
  • Filed correspondence and reports in accordance with corporate classification system.
  • Trained office professionals on administrative procedures to keep file handling consistent and accurate.

Diet Clerk

Pepperhill Nursing Home Center
Aiken, South Carolina
01.2004 - 03.2009
  • Engaged with residents to provide positive and enriching experiences.
  • Set up trays and food service carts to deliver food to residents.
  • Served food and snacks according to planned menu and patients' diet orders.
  • Served specific meals to patients with special dietary needs.
  • Treated patients and team members with dignity and respect.
  • Served food and beverage items to residents, meeting therapeutic diets.
  • Stocked food and other supplies for main kitchen and units.
  • Followed dietary procedures in accordance with established policies.
  • Delivered snacks to nurse station for distribution to specific residents.
  • Engaged with residents to provide positive and enriching experiences.
  • Treated patients and team members with dignity and respect.
  • Assisted patients with special needs to eat meals, providing kindness and patience.
  • Evaluated unique nutrient and energy requirements for each patient based on BMI, lifestyle and individual medical issues.
  • Guided individuals in food selection, preparation or menu planning based upon nutritional needs.
  • Notified registered dietician of individuals identified as high-risk.
  • Calculated nutritional requirements to assess adequacy of diet and nutrition support.
  • Reported and documented resident changes in consumption or behaviors.

Education

Some College (No Degree) - Associates of Science

Aiken Technical College
Graniteville, SC

Skills

  • Operations Management
  • Administrative Tasks
  • File Maintenance
  • Information Security
  • Customer Satisfaction
  • Telephone Etiquette
  • Scanning and Copying
  • Administrative Support
  • Strategic Planning
  • Business Administration
  • Database Entry
  • Policy Implementation
  • Performance Management
  • Complex Problem-Solving
  • Team Leadership
  • Time Management
  • Verbal and Written Communication
  • Financial Management
  • Staff Management
  • Cross-Functional Team Management
  • Employee Training and Development

Timeline

Manager

Walmart
03.2016 - Current

Clerk Supervisor

Aramark
03.2009 - 03.2016

Diet Clerk

Pepperhill Nursing Home Center
01.2004 - 03.2009

Some College (No Degree) - Associates of Science

Aiken Technical College

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Brittany Carey