Brittany Cargile
Stockbridge,GA
Summary
Versed in the medical and administrative field. Highly knowledgeable in areas of medical terminology and administrative duties. Skillful coordinator of resources and daily operations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Clinical Service Representative (Phone Nurse)
Eagles Landing Health
McDonough, Georgia
10.2021 - Current
- Clinical nurse duties
- Escribing medications once patient's have been properly triaged via phone
- Assisting with scheduling appointments
- Compiled and reviewed medical charts.
- Educated patients on medicine and at-home healthcare tools.
- Explained plans for treatment.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Taught patients and families to use at-home medical equipment.
- Facilitated communication between patients and various departments and staff.
- Recommended service improvements to minimize recurring patient issues and complaints.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Used Microsoft Word and other software tools to create documents and other communications.
Procedure Coordinator
Piedmont Physicians Breast Surgery At Henry
Stockbridge, Georgia
12.2016 - 10.2021
- Preparing orders for breast cancer screenings and other testing.
- Making callbacks the next day and scheduling the appointments.
- Checking labs.
- Checking faxes, printing patients outside office records, checking pathology, mammogram and biopsy reports.
- Updating the doctors Breast Cancer Conference List and Excel Spread sheet for the doctor each week.
- Ordering special procedures and testing; keeping track of the testing for the patient each week to make sure it has been scheduled and completed.
- Checking out patients and scheduling follow up appointments
- Improved office operations by automating client correspondence, record tracking and data communications.
- Interpreted management directives to define and document administrative staff processes.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Medical Assistant
Alliance Spine And Pain Management
Atlanta, GA
01.2016 - 12.2016
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Maintained detailed records of test results by entering data and patient information into computer.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Obtained client medical history, including medication information, symptoms and allergies.
- Oriented and trained new staff on proper procedures and policies.
- Obtained accurate medical histories from patients, highlighting critical information.
- Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
- Obtained pre- and post-treatment vital signs and weight.
- Attended required training, education and meetings.
- Measured patient pulse oximetry.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Submitted prescriptions to pharmacy via phone, fax or web.
- Prepared and administered medications to alleviate patient symptoms.
- Taught patients about medications, procedures and care plan instructions.
Medical Assistant
Midtown Neurology
Atlanta, GA
01.2013 - 01.2016
- Triaging patients.
- Obtaining vital signs.
- Perform Nerve Conduction Studies, ABI’s, and EKG’s.
- Administering injections.
- Drawing up Botox.
- Trained in E-clinical Work’s computer system.
- Liaised with nurses and other physicians to ensure quality patient care.
- Maintained highest levels of quality, safety and patient confidentiality by following office and regulatory guidelines when collecting patient information and conducting imaging procedures.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Assembled charts and processed paperwork and identification bands for patient information and identity.
- Provided exemplary training in office procedures and policies to all new employees.
- Monitored and directed patient flow for optimal organization and patient satisfaction.
- Gathered patient history information, performed physical examinations and collected vitals to gain a complete picture and properly assess conditions.
- Recorded vitals and communicated with physicians to provide health updates.
- Welcomed and guided patients during appointments and managed patient flow through facilities and procedures.
- Performed EKG tests on clients based on health status and medical history.
- Assessed patients, recorded vitals, and documented medical histories; evaluated patient responses. Updated and maintained patient charts and communicated changes to nurses and physicians to ensure continuum of care.
- Transcribed medical information dictated by physician to document patient care and health updates.
- Communicated effectively with other care providers (physicians, nurses, business office, and medical records) to provide for continuity of patient care.
- Evaluated new patients by taking vital signs, reviewing lab results and taking visual assessment of patients.
- Communicated closely with patients, ensuring medical information was kept private.
Medical Assistant
Atlanta Women’s Health Group
Dunwoody, GA
05.2010 - 02.2013
- Preparing lab requisitions.
- Administering non-stress tests.
- Scheduling appointments.
- Answering phones at the front desk when needed 2009 Atlanta Center for Medicine.
- Assisting the physician w/ patient’s.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Maintained detailed records of test results by entering data and patient information into computer.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Oriented and trained new staff on proper procedures and policies.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Attended required training, education and meetings.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Prepared and administered medications to alleviate patient symptoms.
- Taught patients about medications, procedures and care plan instructions.
- Called and faxed pharmacies to submit prescriptions and refills.
- Tested and recorded blood glucose levels.
- Prepared initial patient charts for admission.
Education
Certificate and Registration: Medical Assisting -
Everest College
Bachelor of Arts - Clinical Psychology
Argosy University
High School Diploma -
Alonzo A. Crim High School
05.2005
Skills
- MS Office
- Excel
- PowerPoint
- Excel
- Copying
- Faxing
- MS Office
- Scheduling
- Answering phones
- Database administration
- Documentation and control
- Planning and Coordination
- Interpersonal Communication
- Detail-oriented
- Understanding Customer Needs
- Courteous with Strong Service Mindset
- Multitasking and Prioritization
- Responding to Difficult Customers
- Calm and Professional Under Pressure
Certification
- Registered Medical Assistant
*American Medical Technologists Registration Number: 250838*
Timeline
Clinical Service Representative (Phone Nurse)
Eagles Landing Health
10.2021 - Current
Procedure Coordinator
Piedmont Physicians Breast Surgery At Henry
12.2016 - 10.2021
Medical Assistant
Alliance Spine And Pain Management
01.2016 - 12.2016
Medical Assistant
Midtown Neurology
01.2013 - 01.2016
Medical Assistant
Atlanta Women’s Health Group
05.2010 - 02.2013
Certificate and Registration: Medical Assisting -
Everest College
Bachelor of Arts - Clinical Psychology
Argosy University
High School Diploma -
Alonzo A. Crim High School
- Registered Medical Assistant
*American Medical Technologists Registration Number: 250838*
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