Brittany Carroll
Munford,AL
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
6
6
years of professional experience
Work History
Prepress Technician
Hood Packaging Corporation
12.2024 - 08.2025
- Compared digital and physical customer files to identify and address discrepancies such as fonts, graphics or and layouts.
- Collaborated on new ways to improve processes and increase productivity.
- Worked collectively with other teams to reach deadlines and meet customer expectations.
Quality Control Inspector
International Automotive Components
03.2022 - 12.2024
- Communicated with production team members about quality issues.
- Performed visual inspections and non-destructive tests where appropriate.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Provided feedback to production team regarding product quality.
Customer Service Representative
Heritage Portraits and Albums
01.2020 - 02.2022
- Responded to customer requests for products, services, and company information.
- Identified and resolved discrepancies and errors in customer accounts.
- Educated customers about billing, payment processing and support policies and procedures.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
Associate of Science - Business Administration
Gadsden State Community College
Anniston, AL08-2010
Honnors Core
Walter Wellborn High
Anniston, AL05-2008
Skills
- Efficient in interpreting job orders, and maintaining a clean and organized work area Strong attention to detail, troubleshooting abilities, and the capacity to meet production deadlines
- Successfully utilizing ERP systems (QAD) to track and manage quality control data accuracy and retrieval time
- Experience with imaging software used in plate making such as Adobe Photoshop
- Identifying issues, analyzing root causes, and finding effective solutions
Accomplishments
- Collaborated with our team in the development of packaging design for Nestle, 9 Lives, Friskies, Buccee's, and others.
- Implemented cost-saving measures by optimizing plate layout and reducing waste, and contributing to reduction in material cost.
- Managed inventory of materials and supplies, ensuring adequate stock levels and minimizing shortages.
Timeline
Prepress Technician
Hood Packaging Corporation
12.2024 - 08.2025
Quality Control Inspector
International Automotive Components
03.2022 - 12.2024
Customer Service Representative
Heritage Portraits and Albums
01.2020 - 02.2022
Associate of Science - Business Administration
Gadsden State Community College
Honnors Core
Walter Wellborn High
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