Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Carson

Westville,Il

Summary

Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.

Bringing positive, organized, and reliable approach to maintaining clean and orderly environments. Knowledge of effective cleaning techniques and usage of cleaning equipment ensures high standard of hygiene and tidiness. Dedicated to creating welcoming atmosphere and enhancing overall living experience for residents and guests.

Overview

2025
2025
years of professional experience

Work History

Housekeeper

Holiday Inn Express Hotel
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Enhanced guest satisfaction by maintaining a clean and organized environment in all assigned areas.
  • Managed team productivity and workflow to exceed quality standards.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
  • Worked with front desk to respond promptly to all guest requests.
  • Evaluated employee performance and developed improvement plans.
  • Communicated repair needs to maintenance staff.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.

Housekeeper

Silver Motel
09.2024 - Current
  • Suggested changes that were tested, approved, and implemented by management.
  • Created a positive work environment for staff on a professional level of personal rapport.
  • Streamlined housekeeping processes to ensure clean and comfortable rooms for guests.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.

Head Housekeeper

Sleep Inn and Suites
06.2009 - 01.2013
  • Handled emergency situations calmly and efficiently while prioritizing guest safety at all times.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Trained new housekeeping staff, ensuring adherence to high standards of cleanliness and professional conduct.
  • Streamlined housekeeping processes for increased efficiency and reduced labor costs.

Housekeeping Aide

Vermilion Manor Nursing Home
09.2007 - 01.2009
  • Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
  • Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
  • Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
  • Reduced complaints by addressing guest concerns promptly and professionally.
  • Dusted and polished surfaces to achieve attractive shine.
  • Transported soiled linens to laundry facilities.

Housekeeping and Laundry Attendant

Rialto Place Senior Community
12.2006 - 05.2007
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
  • Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.

Housekeeper

Hilton
09.2005 - 08.2006
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.

Education

Associate of Science - Journalism

Danville Area Community College
Danville, IL

High School Diploma -

Melbourne High School
Melbourne, FL
08-2006

Skills

  • Cleaning and sanitation
  • Exceptional organization
  • Restocking supplies and Inventory Management
  • Health and safety compliance
  • Quality improvements
  • Bed making proficiency
  • Hospitality background
  • Residential cleaning
  • Excellent oral and written communication
  • Laundry expertise
  • Deep cleaning expertise
  • Guest request response

Timeline

Housekeeper

Silver Motel
09.2024 - Current

Head Housekeeper

Sleep Inn and Suites
06.2009 - 01.2013

Housekeeping Aide

Vermilion Manor Nursing Home
09.2007 - 01.2009

Housekeeping and Laundry Attendant

Rialto Place Senior Community
12.2006 - 05.2007

Housekeeper

Hilton
09.2005 - 08.2006

Housekeeper

Holiday Inn Express Hotel

Associate of Science - Journalism

Danville Area Community College

High School Diploma -

Melbourne High School

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