Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Carter

Millville

Summary


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Facilities Assistant

Outreach Recovery
10.2024 - Current
  • Used sample prep equipment to prepare for drug tests.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Acted as first point of contact and set appointments for prospective clients.

Youth Resident Assistant

Youth Consultation Services
06.2022 - 11.2024
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted residents in preparing for activity and social programs.
  • Mediated conflict resolution with roommates and other residence hall members to promote peace, order and positive relationships.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
  • Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
  • Supported students experiencing mental health challenges by actively listening, offering resources, and connecting them with appropriate support services.

Environmental Services Housekeeper

Inspira Medical Center Vineland
11.2021 - 04.2022
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.

Customer Service Representative

Coach Distribution Center
01.2020 - 08.2021
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Sheila's Place

Direct Support Professional
04.2016 - 06.2019
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Remained alert to problems or health issues of clients and competently responded.

Education

High School Diploma -

Cumberland Regional High School
Seabrook, NJ
06-2008

Skills

  • Teamwork
  • Customer service
  • Housekeeping
  • Residential cleaning
  • Hospitality background
  • Teamwork and collaboration

Timeline

Facilities Assistant

Outreach Recovery
10.2024 - Current

Youth Resident Assistant

Youth Consultation Services
06.2022 - 11.2024

Environmental Services Housekeeper

Inspira Medical Center Vineland
11.2021 - 04.2022

Customer Service Representative

Coach Distribution Center
01.2020 - 08.2021

Sheila's Place

Direct Support Professional
04.2016 - 06.2019

High School Diploma -

Cumberland Regional High School

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Brittany Carter