Overview
Work History
Education
Skills
References
Timeline
Generic

Brittany Castille

Opelousas,LA

Overview

9
9
years of professional experience

Work History

Housekeeper

Tony Chachere's
Opelousas, LA
12.2022 - 05.2024
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, emptied trashcans, make coffee and wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.

Housekeeper

Elwood Staffing
Lafayette, LA
11.2021 - 12.2022
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.

Insurance Verification Specialist

Acadian Ambulance Service
Lafayette, LA
12.2020 - 10.2021
  • Reviewed medical records to ensure accuracy of required information needed for pre-authorization requests.
  • Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.

Home Health Aide

St Joseph Home Health
Midland, TX
08.2020 - 11.2020
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Documented patient status and reported changes in care needs.

Customer Service Representative

Dexcomm
Carencro, LA
08.2019 - 07.2020
  • Answered customer inquiries and provided accurate information regarding their accounts.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Front Desk Receptionist

Days Inn Hotel
Opelousas, LA
02.2018 - 08.2019
  • Worked from home overnight to do audit reports
  • Answered 50+ calls per day and answered questions that guests may have had in person or online regarding their rooms or bookings amenities, availability,reward programs and special needs.

Housekeeping Room Attendant

Holiday Inn Express Hotel Suites
Opelousas, LA
01.2015 - 02.2018
  • Cleaned guest rooms, including vacuuming carpets and dusting furniture.
  • Maintained cleaning cart with supplies, such as fresh linens and towels.
  • Replenished room amenities according to established guidelines.
  • Provided guests with information on hotel services and room features.
  • Followed safety procedures when using chemical cleaners and power equipment.
  • Reported any maintenance issues or damage found in the guest rooms to supervisor.
  • Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
  • Assisted in laundry operations when needed by sorting linens and loading machines.

Education

GED -

St Landry Parish
Opelousas, LA
08-2009

Skills

  • Scheduling
  • Information Security
  • Appointment Scheduling
  • Account updating
  • Retail sales customer service
  • Call Management
  • Vacuuming and sweeping
  • Basic housekeeping duties
  • Customer Service
  • Payment Processing
  • Answering questions
  • Call Center Customer Service

References

  • Lule Stelly: Tony Chachere 2 years former coworker
  • Tarkesha Johnson: Tony Chachere 4 years former coworker
  • Junetter Atlow: Acadiana Ambulance Service 3 years former coworker
  • Cassandra Douresseaux: Acadiana Ambulance Service 6 years former coworker

Timeline

Housekeeper

Tony Chachere's
12.2022 - 05.2024

Housekeeper

Elwood Staffing
11.2021 - 12.2022

Insurance Verification Specialist

Acadian Ambulance Service
12.2020 - 10.2021

Home Health Aide

St Joseph Home Health
08.2020 - 11.2020

Customer Service Representative

Dexcomm
08.2019 - 07.2020

Front Desk Receptionist

Days Inn Hotel
02.2018 - 08.2019

Housekeeping Room Attendant

Holiday Inn Express Hotel Suites
01.2015 - 02.2018

GED -

St Landry Parish

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Brittany Castille