Brittany Cedeno
Chino Hills,CA
Summary
Dynamic and adaptable professional with a proven track record at In-N-Out Burger for exceptional customer service and multitasking abilities. Skilled in cash handling and oral communication, I excel in high-pressure environments, demonstrated by earning "associate of the period." and "Smile of the month"
Expert in building relationships and efficiently managing tasks, I bring both hard and soft skills to drive success
Overview
8
8
years of professional experience
1
1
Certification
Work History
Associate
In-N-Out Burger
Chino , CA
09.2022 - Current
- Give great customer service
- Drive handout
- Operating cash register
- Train new team member
- Smile of the month
- Associate of the period
- Adapts easily
- Works great under pressure
- Can multitask
- Friendly and communicative
Personal Administrative Assistant
Gold Star Mom Julie Hawk
Chino Hills
06.2020 - 08.2022
- Oversaw household management tasks, including coordinating with service providers and managing schedules.
- Managed incoming mail; sorted items into specified categories; distributed them accordingly.
- Drove customer feedback to deliver information to management for corrective action.
- Personally managed daily activities , verbal and written re
- as they related to an FBI case of a fallen US Solider.
- direct communication with FBI Prosecutor, Pentagon, and US ARMY CID investigation
- official media contact for all communication and interview scheduling
- compiled case details for victims mother and submitted daily/weekly updates
- interacted with Gold Star Mothers of America, T.A.P.S and Blue Cross
- scheduled all travel to trials and provided 24/7 support
Server
Buffalo Wild Wings
Chino
02.2019 - 11.2021
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Explained menu items, describing ingredients and cooking methods upon request.
- Maintained records of transactions made during shift as required by law or company policy.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Sales Lead
PacSun Clothing
Arcadia
11.2018 - 12.2019
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Maintained relationships with existing clients by providing product updates and information.
- Engaged shoppers, providing assistance and information on merchandise and product features.
- answered questions about products
- upkept merchanise
Cashier
Taco Bell
La Puente, CA
06.2017 - 12.2018
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Accepted cash and credit card payments, issued receipts and provided change.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
Education
MEDICAL ASSISTANT - Medical Assistant
US College
Montclair, CA05-2021
Skills
- Preparing reports
- Industry trends
- Workplace safety
- Data entry
- Oral communication
- Project coordination
- Adaptable
Rreceive and retain new information at a fast pace
- Friendly
- Loyal
- Relationship building
- Customer service
- Cash handling
- Compassionate
Affiliations
- activities with my 3 year old daughter
- going to church
- gymnastics
- spending time outdoors
Languages
English
Native/ Bilingual
Asl
Professional
Spanish
Limited
Accomplishments
- Smile of the month
- Associate of the period
- In n out events for marketing
Certification
- Medical Assistant
- CPR certified
References
References available upon request.
Timeline
Associate
In-N-Out Burger
09.2022 - Current
Personal Administrative Assistant
Gold Star Mom Julie Hawk
06.2020 - 08.2022
Server
Buffalo Wild Wings
02.2019 - 11.2021
Sales Lead
PacSun Clothing
11.2018 - 12.2019
Cashier
Taco Bell
06.2017 - 12.2018
MEDICAL ASSISTANT - Medical Assistant
US College