Brittany Charette
East Greenwich,RI
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Bookkeeper
Lourenco Floors
04.2015 - Current
- Created spreadsheets to analyze financial information and present findings to management.
- Compiled financial reports by summarizing monthly transactions and reviewing expense reports.
- Administered payroll by collecting timesheets and calculating employee hours.
- Conducted monthly reconciliations for all bank accounts to ensure records matched statements.
- Tracked accounts receivable for timely collection and maintained communication with clients.
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
Sales Representative
Farmers Insurance Agency
11.2021 - 11.2024
- Developed strong client relationships for long-term loyalty and repeat business.
- Collaborated with marketing teams to create compelling sales presentations, boosting client interest.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Increased customer engagement by implementing personalized follow-up strategies.
- Fostered collaborative environment, sharing best practices among sales team.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Exceeded sales targets through effective planning and goal setting.
Education
High School Diploma -
South Windsor High School
South Windsor06-2006
Skills
- Accounting and bookkeeping
- Customer service
- Upselling and cross selling
- Objection handling
- Process improvement
- Performance improvement
- Strategic planning
- Active listening
- Critical thinking
- Problem resolution
- Computer proficiency
- Scheduling
- Paperwork processing
- Team development
- Prioritization
Timeline
Sales Representative
Farmers Insurance Agency
11.2021 - 11.2024
Bookkeeper
Lourenco Floors
04.2015 - Current
High School Diploma -
South Windsor High School
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