Brittany Charles
Reynoldsburg,OH
Summary
Patient-oriented BSN-RN-WCC with a background in post-acute/rehabilitation and long-term care. Dedicated to promoting quality patient care and satisfaction and offering experience in nursing and healthcare administration. Possesses proven track record of developing and implementing comprehensive nursing policies, providing excellent leadership and mentoring, and maintaining compliance with regulatory standards.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Director of Nursing
ALTERCARE of Canal Winchester
05.2022 - Current
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Maintained 5 star QMs, worked with MDS to ensure assessments were completed to avoid triggers.
- Supervised staff of 45-50 employees to include STNAs, CMAs, LPNs, and RNs.
- Initiated CMA program to reduce work load for nurses.
- Managed 72 bed facility with an average of 27 skilled patients and 42 LTC residents.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
- Promoted a culture of safety by enforcing compliance with infection control policies and procedures.
- Reviews physician orders, implements therapies, treatments, and medications
- Assigns staff to meet patient care needs and address productivity standards, while adjusting for census, skill mix and sick calls
- Educates patients, caregivers, and families on diagnoses, treatment and disease prevention
- Improved patient care quality by implementing evidence-based nursing practices and protocols.
- Reduced hospital readmission rates through effective discharge planning and patient education.
- Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
- Mentored new nurses through orientation programs, facilitating their integration into the team and fostering their professional growth.
- Ensured regulatory compliance by staying current on industry standards.
- Developed strong relationships with community partners to facilitate continuity of care for patients transitioning between healthcare settings.
- Managed budgets effectively, identifying cost-saving measures while maintaining high-quality patient care standards.
- Evaluated emerging technologies in healthcare, recommending appropriate innovations for adoption within the department to improve efficiency and patient outcomes.
- Led quality improvement projects aimed at enhancing clinical outcomes through data-driven analysis and targeted interventions.
- Contributed to organizational strategic planning efforts by providing insights on nursing best practices, workforce development issues, and healthcare trends affecting service delivery models.
- Implemented interdisciplinary rounding practices to streamline communication among healthcare providers involved in patient care.
- Championed a culture of continuous learning by promoting professional development opportunities for nursing staff, including in-house training programs, conferences, workshops, and online resources.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Identified department issues to recommend corrective actions.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
Assistant Director of Nursing
Altercare Of Canal Winchester
08.2020 - 05.2022
- Developed comprehensive care plans for patients, ensuring optimal health outcomes and patient satisfaction.
- Collaborated with interdisciplinary teams to develop efficient care strategies tailored to individual patient needs.
- Mentored new nurses in clinical practice and procedures, fostering a supportive learning environment.
- Coordinated with physicians on complex cases, ensuring seamless communication among healthcare professionals involved in patient care.
- Completed weekly wound rounds and documentation
- Managed Bowel/Bladder/Pain Management Programs
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Performed rounds to observe care and interview staff, residents, and families.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Social Services Coordinator
Altercare Of Canal Winchester
04.2019 - 08.2020
- Enhanced client satisfaction by providing comprehensive case management and coordinating services tailored to individual needs.
- Streamlined communication between clients, agencies, and service providers for efficient service delivery.
- Led interdisciplinary team meetings, fostering collaboration among professionals for improved client outcomes.
- Conducted thorough assessments of client needs, identifying appropriate resources and referrals for maximum support.
- Established partnerships with local organizations and businesses to expand available resources for clients in need.
- Monitored client progress through regular follow-up meetings, adjusting care plans as needed to ensure optimal results.
- Maintained accurate records of all client interactions, keeping detailed notes on services provided and documenting any changes in circumstances or needs.
- Reviewed client case files regularly to ensure up-to-date documentation, adherence to agency guidelines, and timely follow-ups as needed.
- Coordinated with social, public and welfare agencies to obtain and provide client information.
- Identified community resources to support clients.
- Coordinated discharge planning, collaborating with patients, families, and healthcare providers to ensure seamless transitions of care.
Charge Nurse
Altercare Of Canal Winchester
03.2018 - 04.2019
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Maintained accurate documentation of patient information, enabling informed decision-making among the healthcare team members.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Collaborated with other healthcare professionals to provide quality patient care.
- Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
- Worked with patients diagnosed with chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes or sepsis to asses needs and determine best options for care.
- Cared for patients' wounds and changed dressings.
- Developed and implemented specific nursing care plans to cater to individual patient needs.
- Evaluated patient histories, complaints, and current symptoms.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Educated family members and caregivers on patient care instructions.
- Managed patients recovering from medical or surgical procedures.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Monitored patient reactions after administering medications and IV therapies.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
Peer Tutor
CHAMBERLAIN College of Nursing
09.2015 - 04.2017
- Facilitated groups of as many as 20 students to discuss key topics
- Assisted students in improving their grades by offering personalized learning strategies tailored to individual needs.
- Enhanced student comprehension by incorporating real-life examples and analogies during tutoring sessions.
Substitute Teacher
PHILO, Maysville, and West MUSKINGUM School Districts
09.2011 - 05.2012
- Utilized prearranged lesson plans for existing classes
- Managed classrooms of 15 to 35 students during the absence of assigned teachers
- Educated learners in various subjects in the elementary classroom environment and ensured seamless transition when the head teacher was unavailable.
Administrative Assistant II/ Facilities Coordinator
Andrews Federal Credit Union
10.2007 - 06.2010
- Oversaw work orders from initial receipt through final closeout
- Maintained record accuracy by using work order reporting system
- Supported office operations, managed client correspondence, ensured record tracking and handled internal communications
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Education
Bachelor of Science: Nursing -
Chamberlain College of Nursing
01.2017
Bachelor of Arts: Interdisciplinary Studies -
Ohio Valley University
Skills
- Direct patient care
- Manage 30-45 STNA/RN/LPNs
- Care plan management
- Problem resolution ability
- Medication administration expert
- Personal and professional integrity
- Post-acute and rehabilitative care
- Fall prevention
- WCC, CPR and BLS certified
- Licensed Registered Nurse in OH (Compact)
- Staff Scheduling
- Supply Monitoring
- Patient assessments
- Mentoring and coaching
- Budget monitoring
- Performance improvements
Certification
- OH, 438400
- WCC 210242560
Timeline
Director of Nursing
ALTERCARE of Canal Winchester
05.2022 - Current
Assistant Director of Nursing
Altercare Of Canal Winchester
08.2020 - 05.2022
Social Services Coordinator
Altercare Of Canal Winchester
04.2019 - 08.2020
Charge Nurse
Altercare Of Canal Winchester
03.2018 - 04.2019
Peer Tutor
CHAMBERLAIN College of Nursing
09.2015 - 04.2017
Substitute Teacher
PHILO, Maysville, and West MUSKINGUM School Districts
09.2011 - 05.2012
Administrative Assistant II/ Facilities Coordinator
Andrews Federal Credit Union
10.2007 - 06.2010
Bachelor of Science: Nursing -
Chamberlain College of Nursing
Bachelor of Arts: Interdisciplinary Studies -
Ohio Valley University
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