Hi, I’m
BRITTANY CHATMAN
Clovis,CA
Summary
Online Fulfillment Team Lead with over 4 years of experience in retail operations, adept at enhancing online fulfillment processes and inventory management at Walmart. Skilled in project management, organization, and customer service, consistently improving order accuracy and efficiency. Demonstrates strong leadership by fostering collaborative environments and supporting team members to optimize departmental interactions and drive business growth.
Overview
5
years of professional experience
Work History
Walmart
Online Fulfillment Associate
05.2020 - 03.2021
Job overview
- Managed order processing and packaging tasks meticulously at Walmart
- Ensured timely delivery of all orders
- Communicated effectively with customers for order updates
- Resolved any order-related issues promptly
Walmart
Online Fulfillment Team Lead
03.2021 - 07.2022
Job overview
- Led online fulfillment process at Walmart, ensuring accuracy and punctuality
- Implemented testing procedures to monitor team progress
- Provided guidance and support to team members, fostering a collaborative environment
- Coordinated with other departments to optimize fulfillment process, driving efficiency
- Contributed to business growth by ensuring seamless order processing
Walmart
Stocker
07.2022 - 02.2023
Job overview
- Managed overall store organization, ensuring accessible product layout
- Streamlined inventory by unloading and unpacking merchandise
- Assisted customers in product location, enhancing shopping experience
- Implemented innovative solutions for efficient inventory management
- Contributed to store operations, optimizing product availability
Mediterranean Grille And Cafe
Server/Hostess
12.2023 - 04.2024
Job overview
- Delivered exceptional dining experiences through efficient food service
- Established rapport with regular customers, fostering a positive atmosphere
- Maintained high standards of cleanliness, ensuring a safe dining environment
Dollar Tree
Stocker/Cashier
03.2024 - 10.2024
Job overview
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Sam’s Club
Cashier
08.2024 - Current
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Skills
- Project management
- Organization
- Hiring/Termination
- Data Analysis
- Problem-Solving
- Time Management
- Adaptability
- Communication
- Management
- Customer Service
Timeline
Cashier
Sam’s Club
08.2024 - Current
Stocker/Cashier
Dollar Tree
03.2024 - 10.2024
Server/Hostess
Mediterranean Grille And Cafe
12.2023 - 04.2024
Stocker
Walmart
07.2022 - 02.2023
Online Fulfillment Team Lead
Walmart
03.2021 - 07.2022
Online Fulfillment Associate
Walmart
05.2020 - 03.2021
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