Brittany Cheatwood
Lindale,GA
Summary
Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 7 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.
Overview
17
17
years of professional experience
Work History
Patient Care Technician
Piedmont Hospital
Cartersville, GA
04.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Reduced stress for patients and families through effective communication and empathetic support.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
Monitor Technician
AdventHealth
Rome, GA
09.2022 - 12.2023
- Monitored patients' heart rhythms and functions through cardiac monitoring strips.
- Adjusted pacemakers, AICD and loop monitors with commitment to efficiency, data quality and overall comfort of patients.
- Interpreted tests and identified arrhythmias and heart abnormalities on patient's EKG and reported to cardiologist.
- Cleaned and sterilized equipment after each appointment, changed batteries and checked for malfunctions.
- Closely monitored patient condition during tests and alerted cardiac nurse if patient became stressed or conditioned worsened.
Registrar/Secretary
Artium Healthcare
Rome, GA
05.2021 - 09.2022
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Organized, reviewed and filed paperwork for secure recordkeeping.
- Verified paperwork accuracy and checked for completion prior to processing
- Greeted every guest with personable approach and provided knowledge
- Greeted every guest with personable approach and provided knowledgeable service.
- Processed registrations with attention to compliance with operational policies and high standards.
- Updated computer system with latest information to keep records current and accurate.
- Verified paperwork accuracy and checked for completion prior to processing.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Developed and implemented registration policies, procedures and timelines for smooth administration processes.
- Monitored enrollment processes to meet regulations and accreditation standards.
Patient Care Technician
Etowah Landing
Rome, GA
05.2020 - 05.2021
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
- Supported patient admissions, discharges and transfers to promote team productivity.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Answered patient assistance calls, assessed needs, and offered qualified support
Patient Care Technician
Oxton Senior Living
Rome, GA
09.2014 - 06.2016
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Front Desk Receptionist/Medical Secretary
Hi-tech Health Care
Rome, GA
08.2012 - 11.2012
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Maintained transaction security by verifying payment cards against identification.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Performed research to collect and record industry data.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
ER Technician/Registrar
Redmond Regional Medical Center
Rome, GA
06.2009 - 10.2011
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Transcribed phone messages and relayed to appropriate personnel.
- Used internal software to process reservations, check-ins and check-outs.
- Collected room deposits, fees and payments.
- Monitored office supplies by checking inventory and placing orders.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Quickly responded to codes and cardiac monitor alarms.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
Education
No Degree - Ekg Tech And Medical Assistant
Core Phlebotmy
Oxford, AL11-2023
High School Diploma -
Cedartown High School
Cedartown, GA05-2002
Skills
- Proper Staffing
- Cardiac Terminology
- Nursing Assistance
- Ambulatory Care
- Patient Admission
- Heart Monitoring
- Clerical Support
- Supporting Daily Living Needs
- EMR Software
- Interpreting EKGs
- HIPAA Guidelines
- Pulse Oximetry
- Performance Improvement
- Cardiac Arrest
- Blood Pressure Measurement
- Operational Procedures
- Transportation Assistance
- Treatment Options
- Work Assignments
- Equipment Inspection
- Rhythm Documentation
- Medical Histories and Vital Statistics
- Dressing Changes
- Monitoring Telemetry
- Oral Hygiene
- Drawing Blood
- Tracking Systems
- Proper Storage Procedures
- Blood Collections
- Time Management
- Verbal and Written Communication
- Word Processing
- Meeting Scheduling
- Multi-Line Telephone Systems
- Office Management
- Customer Assistance
- Medical Transcription
- Reminder Calls
- Referral Verification
- Pre-Hospital Care
- Medical Billing and Coding
- Information Assurance
- Front Desk Operations
friendly, caring
i am a very friendly caring person. i have three boys. i love to take care of people. i am looking for a career that i can grow and enjoy and that pays good. i want to know that i have made a difference . i want to learn new things . I want to do something my kids will be proud of me for and that will make them want to grow up and be successful. i have a great personality and will work hard.
Timeline
Patient Care Technician
Piedmont Hospital
04.2024 - Current
Monitor Technician
AdventHealth
09.2022 - 12.2023
Registrar/Secretary
Artium Healthcare
05.2021 - 09.2022
Patient Care Technician
Etowah Landing
05.2020 - 05.2021
Patient Care Technician
Oxton Senior Living
09.2014 - 06.2016
Front Desk Receptionist/Medical Secretary
Hi-tech Health Care
08.2012 - 11.2012
ER Technician/Registrar
Redmond Regional Medical Center
06.2009 - 10.2011
No Degree - Ekg Tech And Medical Assistant
Core Phlebotmy
High School Diploma -
Cedartown High School