Brittany Chomyaik
Orrville,OH
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
20
20
years of professional experience
Work History
Customer Service Representative
Animal Supply Company
02.2016 - 09.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information..
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Processed customer service orders promptly to increase customer satisfaction.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Customer Service Representative
Structure Personnel
04.2015 - 02.2016
- This was a temp service, where I worked at Animal Supply Company employed through Structure Personnel.
Gymnastics Instructor
Dalton YMCA
08.2004 - 07.2015
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
- Adapted teaching strategies based on individual learner needs, ensuring comprehension of complex movements.
- Assisted with the organization of gymnastics events, contributing to successful competitions and showcases.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
Server/Bartender
Jerry's Cafe
08.2013 - 04.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Rehab Technician
Smart Health Care
06.2013 - 03.2014
- Prepared necessary materials for each session, allowing therapists to focus on direct patient care without interruptions or delays.
- Managed inventory of therapy equipment and supplies, proactively addressing any shortages or potential issues before they impacted patient care.
- Protected patient and personnel safety by cleaning work areas and disinfecting equipment after treatments.
- Maintained records of patient information in accordance with HIPAA regulations.
- Scheduled therapy minutes for each patient to coincide with their insurance requirements.
- Sought out PRN coverage when needed.
Car Detailer
Kidron Kars
03.2012 - 05.2013
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Contributed to a positive work environment by fostering teamwork and maintaining open lines of communication with colleagues.
- Refilled gas tanks and documented fluid levels.
Education
No Degree - General Education
Wayne College
Orrville, OHHigh School Diploma -
Orrville High School
Orrville, OH05.2007
Skills
Customer Service
Problem-solving abilities
Active Listening
Critical Thinking
Data Entry
Money handling abilities
Timeline
Customer Service Representative
Animal Supply Company
02.2016 - 09.2024
Customer Service Representative
Structure Personnel
04.2015 - 02.2016
Server/Bartender
Jerry's Cafe
08.2013 - 04.2015
Rehab Technician
Smart Health Care
06.2013 - 03.2014
Car Detailer
Kidron Kars
03.2012 - 05.2013
Gymnastics Instructor
Dalton YMCA
08.2004 - 07.2015
No Degree - General Education
Wayne College
High School Diploma -
Orrville High School
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