Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

BRITTANY CHRISTIE

Summary

Nursing professional with robust background in clinical leadership and patient care management. Known for driving effective healthcare practices and leading diverse teams to deliver optimal patient outcomes. Reliable and adaptable with strong focus on results and collaborative team efforts, ensuring excellence in healthcare delivery.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Nurse Coordinator, Internal Medicine

Kelsey-Seybold
10.2023 - Current
  • Functions as a team lead: coordinating and delegating assignments to staff members within their scope of practice based on staffing needs to promote timely patient care management while working in conjunction with nursing supervisor.
  • Identifies trends for improvement opportunities and supports initiatives.
  • Fulfills legal, organizational, and professional standards: respecting and promoting patient rights, responding appropriately to emergencies, and sharing problems relating to patients and staff with immediate supervisors.
  • Provides direct patient facilitating the provider's practice: rooming and exiting of patients, gathering information, implementing and evaluating plan of care and health maintenance guideline use, and providing health education.
  • Performs technical and supportive patient care skills: waived testing, respiratory care, safe and effective immunization and medication administration, prioritizing urgency of patient needs and is a patient advocate in meeting these needs, iv skills (venipuncture), and catheterization.
  • Provides an environment to prevent and control the spread of disease within the clinical setting: hand washing, aseptic and sterile technique, and care of instruments and sterilization process.
  • Accurately documents and communicates to appropriate care providers including confidentiality of documentation, clerical duties, release of information, triaging patients, and telephone message taking.
  • Follows test results reporting policies and procedures: obtaining, interpreting, and communication of results to the provider and patients.
  • Orders equipment, supplies, and medications for the unit.
  • Initiates equipment maintenance following all safety standards for patients, employees and visitors, identifies and reports potential barriers for the safe provisions of patients care and maintains a safe patient environment, supports initiatives related to meeting OSHA and accreditation standards.
  • Processes external referrals, DME, and prior authorizations.
  • Reduces hospital readmissions with effective discharge planning and patient education on self-care management.

Triage Registered Nurse

Kelsey-Seybold
08.2021 - 10.2023
  • Managed high-stress situations calmly, providing reassurance to distressed callers while gathering necessary information for accurate decision making.
  • Evaluated patient histories, complaints, and current symptoms.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Educated family members and caregivers on patient care instructions.
  • Increased efficiency in triage call handling through effective communication and active listening skills.
  • Streamlined workflow processes by utilizing electronic medical record systems proficiently during telephone assessments.
  • Ensured compliance with established clinical guidelines during telephonic assessments, promoting best practice standards throughout the organization.
  • Reduced emergency room visits by effectively assessing and prioritizing patient needs over the phone.
  • Fostered a positive work environment within the telephone triage nursing team, promoting open communication and collaboration among colleagues.
  • Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
  • Delivered orientation and training of less experienced clinic staff in specific clinic operations and procedures.
  • Supported organizational goals of increasing patient access to care by efficiently managing high call volumes and minimizing wait times for callers.
  • Optimized resource utilization within the organization by directing patients to the most appropriate level of care based on their needs.

Registered Nurse

Taylor Recovery Center
11.2020 - 04.2022
  • Managed care from admission to discharge, including patient assessments, care planning, health education, medication administration, and discharge support to provide comprehensive care
  • Facilitated therapeutic communication, conflict resolution, and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability
  • Oversaw delivery of care for patients, providing direct care, delegating nursing assignments, and supervising teams comprised of registered nurses, licensed vocational nurses, and technicians
  • Educated families on addiction recovery processes, offering guidance on how best to support their loved ones through rehabilitation.
  • Educated clients on addiction recovery resources, empowering them to make informed choices about their treatment options.
  • Trained new staff members on best practices in addiction recovery, ensuring consistent service delivery across the team.

Registered Nurse II

Lyndon B. Johnson Hospital
05.2020 - 10.2020
  • Intermediate Care Registered Nurse on an 18-bed Oncology unit
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.

CTE Health Science Teacher

Houston Independent School District, HISD
09.2019 - 06.2020
  • Established a positive classroom environment that fostered open communication, critical thinking, and collaboration among students.
  • Provided constructive feedback on student assignments, fostering continuous growth and development in health science knowledge and skills.
  • Developed strong relationships with local healthcare organizations, providing students with valuable networking and internship opportunities within the field.
  • Collaborated with other teachers and administrators to share best practices and implement new teaching strategies for better student results.
  • Mentored struggling students through one-on-one tutoring sessions, resulting in significant improvement in academic performance.
  • Organized extracurricular activities related to health science topics, providing opportunities for students to expand their knowledge beyond the classroom setting.

Registered Nurse II

Memorial Hermann Northeast
11.2018 - 10.2019
  • Collaborated with interdisciplinary teams to deliver patient care by utilizing the nursing process, providing professional nursing care to patients, including conducting nursing assessments, assisting with exams and treatment, patient education, and maintaining medical records
  • Demonstrated commitment to the Partners-in Caring process by integrating culture in all patient interactions
  • Delivered safe and appropriate care to all patients
  • Coordinated the planning for delivery of nursing care with an interdisciplinary team and administered appropriate clinical decisions in the delivery of patient care
  • Collaborated, directed, and delegated to the healthcare team to attain positive outcomes based on data, research, evidence, and professional standards of care
  • Coordinated treatment plans; developed/implemented discharge and/or transfer plans
  • Ensured safe care to patients, staff, and visitors; adhered to Memorial Hermann's policies, procedures, and standards within budgetary specifications, including time management, supply management, productivity, and quality service
  • Promoted individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supported department-based goals, which contributed to the organization's success; served as a preceptor, mentor, and resource to less experienced staff

Charge Registered Nurse

Silverado Memory Care
05.2018 - 11.2018
  • Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
  • Conducted daily shift briefs to inform staff of changes in patient care assignments.
  • Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
  • Collaborated with other healthcare professionals to provide quality patient care.
  • Supervised and managed daily scheduling, tasking, and administration.
  • Coordinated discharge planning, collaborating with patients, families, and healthcare providers to ensure seamless transitions of care.

Medical Assistant

Dr. Theodore Piliszek
01.2008 - 12.2008
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Prepared lab specimens for diagnostic evaluation.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.

Education

Bachelor of Science - Nursing

Capella University
Minneapolis, MN
09.2022

Associate of Applied Science - Nursing

Lone Star College
Kingwood, TX
12.2017

Skills

  • Clinical Leadership
  • Team Collaboration
  • Budget Management
  • Immunization Administration
  • Triage
  • HIPAA Compliance
  • Deadline Management
  • Task Delegation
  • Crisis Intervention
  • Staff Supervision
  • Quality Assurance
  • Emergency Response

Certification

  • Registered Nurse License (RN) 936506– Texas Board of Nursing.
  • Advanced Cardiac Life Support Certification (ACLS)-American Heart Association.
  • Basic Life Support Certification (BLS)- American Heart Association.

Timeline

Nurse Coordinator, Internal Medicine

Kelsey-Seybold
10.2023 - Current

Triage Registered Nurse

Kelsey-Seybold
08.2021 - 10.2023

Registered Nurse

Taylor Recovery Center
11.2020 - 04.2022

Registered Nurse II

Lyndon B. Johnson Hospital
05.2020 - 10.2020

CTE Health Science Teacher

Houston Independent School District, HISD
09.2019 - 06.2020

Registered Nurse II

Memorial Hermann Northeast
11.2018 - 10.2019

Charge Registered Nurse

Silverado Memory Care
05.2018 - 11.2018

Medical Assistant

Dr. Theodore Piliszek
01.2008 - 12.2008

Bachelor of Science - Nursing

Capella University

Associate of Applied Science - Nursing

Lone Star College

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BRITTANY CHRISTIE