Brittany Church-Metcalf
Tulsa,Oklahoma
Summary
Resourceful Police Officer with over 3 years of service focused on maintaining order, public safety, and responding to emergencies. Passionate about saving lives, fighting crime, protecting people and their property. All while promoting positive community relations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Officer
Ten Seven LLC
10.2023 - Current
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Examined doors, windows and gates to verify security.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Police Officer
Inola Police Department
08.2023 - 10.2023
- Handled citation and traffic violation paperwork.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Monitored criminal activity in community to identify suspicious activity.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Conducted searches of individuals, vehicles and premises.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Answered emergency calls for help from citizens and business owners.
Agency Owner
Church Insurance Agency
07.2021 - 03.2023
- Assisted in recruiting, hiring and training of team members.
- Tracked and evaluated financial performance in order to make proactive adjustments to business plans.
- Managed staff performance of staff by proactively addressing deficiencies and training weaknesses.
- Trained and motivated employees to perform daily business functions.
- Answered phone calls and e-mails regarding inquiries and arranged meetings for official business.
- Attended seminars, conferences and organizational activities to maintain management expertise.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Demonstrated strong leadership skills by cultivating an inclusive, supportive work environment that promoted collaboration, innovation, and professional growth among team members.
- Managed budgeting, purchasing and payroll and delivered pertinent reports to board.
- Approved staff hiring, termination, promotions and department transfers.
Police Patrol Officer
Locust Grove Police Department
02.2021 - 11.2022
- Handled citation and traffic violation paperwork.
- Provided testimony in court proceedings.
- Monitored traffic violations, issuing citations as necessary.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Organized and detail-oriented with a strong work ethic.
- Proven ability to learn quickly and adapt to new situations.
- Completed detailed reports on all incidents encountered during patrol shifts, ensuring accuracy and proper follow-up procedures were followed.
- Collaborated with other law enforcement agencies to share information and coordinate efforts for more effective policing.
- Checked vehicle equipment for proper functioning prior to use.
- Participated in ongoing training opportunities for professional development as well as staying current with legal changes that impact law enforcement duties.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Issued warnings and citations for traffic violations.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Handled domestic disputes effectively, utilizing conflict resolution skills to ensure the welfare of all involved parties.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
Insurance Producer/Office Assistant
Patrick White Insurance Agency
07.2020 - 07.2021
- Generated leads through cold-calling, networking and other outreach methods.
- Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
- Set up policies and completed all documentation.
- Analyzed customer needs to provide customized insurance solutions.
- Maintained high standards of customer service by building relationships with clients.
- Provided information on features, policies and relative advantages to promote insurance packages.
- Created detailed reports for management to track performance and sales.
- Maintained up-to-date knowledge of industry trends and regulations, ensuring compliance in all transactions.
- Provided detailed information about company insurance products.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
Purchasing Manager
Fammco
01.2014 - 01.2015
- Purchased new products and oversaw inventory stocking and availability
- Sourced vendors, built relationships and negotiated prices
- Used Excel to authorize and monitor purchase orders and consumables
- Performed monthly reconciliation of open purchasing orders
- Coordinated paperwork, updated spreadsheets and maintained permanent records
- Progressed through various purchasing, warehousing and leadership roles
- Solved diverse supply chain problems involving numerous sources, logistics and scheduling factors
- Maintained clean and organized files by keeping accounts payable records up-to-date
- Processed payments and documents such as invoices for product builds
- Communicated with suppliers to reconcile invoice payments
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Education
No Degree - Bachelor of Science Medical/Molecular Biology
Rogers State University
Claremore, OKNo Degree - Pre-Med
Tulsa Community College
Tulsa, OKHigh School Diploma -
Locust Grove High School
Locust Grove, OK05.2008
Skills
- Threat Assessment
- Adaptable and Flexible
- Crowd Control
- Interrogation Techniques
- Integrity and Honesty
- Witness interviewing
- Public relations
- Suspicious Activity Monitoring
- Physical Fitness
- Crisis intervention and deescalation
- Community Engagement
- Patience and Empathy
Certification
- Reserve Certified Peace Officer, [C.L.E.E.T w/ Locust Grove Police Department] - [February 2022]
- Taser Certified, [C.L.E.E.T w/ Inola Police Department] - [August 2023]
Timeline
Security Officer
Ten Seven LLC
10.2023 - Current
Police Officer
Inola Police Department
08.2023 - 10.2023
Agency Owner
Church Insurance Agency
07.2021 - 03.2023
Police Patrol Officer
Locust Grove Police Department
02.2021 - 11.2022
Insurance Producer/Office Assistant
Patrick White Insurance Agency
07.2020 - 07.2021
Purchasing Manager
Fammco
01.2014 - 01.2015
No Degree - Bachelor of Science Medical/Molecular Biology
Rogers State University
No Degree - Pre-Med
Tulsa Community College
High School Diploma -
Locust Grove High School
- Reserve Certified Peace Officer, [C.L.E.E.T w/ Locust Grove Police Department] - [February 2022]
- Taser Certified, [C.L.E.E.T w/ Inola Police Department] - [August 2023]
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