Brittany Cole
Muscle Shoals,AL
Summary
At Helen Keller Hospital, I honed my inventory management and customer service skills, ensuring regulatory compliance and enhancing operational efficiency. My adeptness at demand forecasting and problem-solving led to significant improvements in supply chain distribution, directly contributing to the hospital's ability to meet critical needs.
As well a knowledgeable with solid background in managing and optimizing supply chain operations. Demonstrated success in maintaining efficient inventory levels and ensuring seamless logistics coordination. Proven ability to utilize strategic planning and problem-solving skills to enhance operational efficiency and team performance.
Overview
10
10
years of professional experience
Education
Associate of Applied Science - Business Management/Supervision
Northwest Shoals Community College
Muscle Shoals, AL05-2026
Work History
Inventory Supply Specialist
Helen Keller Hospital
04.2022 - Current
- Maintained audit trails to adhere to performance requirements.
- Reviewed supply policies, plans and procedures to resolve issues impacting logistics operations and supply accountability.
- Provided briefings and monthly communications to promote property acquisition, accountability and regulatory compliance.
- Maintained proper inventory controls and eliminated workflow gaps to balance projected demands with on-hand supplies.
- Monitored inventory demand and material assets to reduce product variability to achieve optimal solutions.
- Closely monitored material readiness of high-priority units.
- Analyzed equipment needs of [Number] units to procure required inventory and supplies.
- Synchronized supply chain activity by working with government contracted suppliers and distributors to obtain goods.
- Supervised handling of deliverables and contract closeouts.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
COVID-19 Screener
Helen Keller Hospital
05.2020 - 04.2022
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Enhanced infection control practices through rigorous sanitization of screening areas and equipment.
- Contributed to community health efforts by providing essential COVID-19 screening services at various locations, such as schools and workplaces.
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
Surgery Technician
Helen Keller Hospital
12.2019 - 05.2020
- Supported perioperative nursing staff with patient transfers from pre-operative holding areas to the operating room suite for smoother transitions throughout the day.
- Ensured timely completion of surgeries by actively participating in efficient room turnover procedures between cases.
- Coordinated with pathology departments for timely processing and accurate labeling of specimens collected during surgery.
- Demonstrated adaptability by seamlessly transitioning between diverse surgical specialties to meet fluctuating staffing needs.
- Improved patient care by meticulously preparing surgical equipment and maintaining a sterile environment in the operating room.
- Increased patient safety by conducting thorough preoperative assessments, including verification of medical history, allergies, and consent forms.
Furniture Sales Manager
Coles Creative Cuts
08.2014 - 12.2019
- Achieved sales targets consistently by effectively motivating team members, implementing strategic initiatives, and adapting to market fluctuations.
- Conducted regular competitor analysis to stay current on market trends and maintain a competitive edge in the industry.
- Established strong relationships with vendors and negotiated favorable pricing to increase profit margins.
- Analyzed sales data to identify trends and opportunities for growth or improvement within the department.
- Streamlined inventory management processes to minimize stock discrepancies and ensure optimal availability of products.
- Organized special events such as designer showcases or seasonal promotions to attract new customers while engaging existing ones.
- Resolved customer complaints professionally and promptly, maintaining satisfaction levels and preventing negative reviews.
- Managed daily operations efficiently, including staff scheduling, inventory control, budgeting, and loss prevention measures.
- Implemented targeted sales promotions that increased revenue during slow periods or for specific merchandise lines.
- Increased furniture sales by implementing effective marketing strategies and innovative product displays.
- Developed comprehensive product knowledge training for new employees, enhancing their ability to assist customers effectively.
- Provided exceptional customer service, resulting in repeat business and positive customer feedback.
- Utilized social media platforms effectively to showcase new arrivals, share design ideas, promote sales events, increasing brand visibility online.
- Collaborated with store team members to create a visually appealing showroom, driving foot traffic and sales.
- Updated customers on scheduled deliveries of furniture to homes.
- Researched furniture materials and suggested pieces to clients based on budget and want.
- Followed up with clients after installation and delivery to gauge customer satisfaction.
- Communicated with clients to find and design layout best suited for client needs and location.
- Built relationships with customers and community to establish long-term business growth.
Skills
- Shipping and receiving
- Supply chain distribution
- Inventory inspection
- Customer Service
- Problem-solving abilities
- Multitasking
- Reliability
- Material Handling
- Package labeling
- Safety Procedures
- Order tracking
- Pallet Jack Operation
- Package preparation
- Team building
- Conflict Resolution
- Invoice Processing
- Computer Literacy
- Hazardous Materials Handling
- Shipping procedures
- Freight Handling
- Record-keeping
- Time management abilities
- Physical Stamina
- Inventory Management
- Adaptability
- Order Fulfillment
- Problem-solving aptitude
- Prioritization
Negotiation Skills
Timeline
Inventory Supply Specialist
Helen Keller Hospital
04.2022 - Current
COVID-19 Screener
Helen Keller Hospital
05.2020 - 04.2022
Surgery Technician
Helen Keller Hospital
12.2019 - 05.2020
Furniture Sales Manager
Coles Creative Cuts
08.2014 - 12.2019
Associate of Applied Science - Business Management/Supervision
Northwest Shoals Community College
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