Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Colen

Kansas City,MO

Summary

Dynamic and detail-oriented professional with extensive experience at Amazon, excelling in order fulfillment and customer service. Proven ability to enhance accuracy and efficiency through effective teamwork and problem-solving. Skilled in inventory management and loss prevention, consistently exceeding performance expectations while fostering a positive work environment.

Overview

2026
2026
years of professional experience

Work History

Fulfillment Associate

Amazon
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.

Warehouse Associate

Retail Rebel
03.2025 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.

  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Assisted in reducing product damage by properly handling and storing materials.

Relief Assistant Manager

Quiktrip
04.2023 - 02.2024
  • Improved customer satisfaction by addressing and resolving their issues promptly and professionally.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to team members.
  • Implemented loss prevention measures to minimize theft incidents and maintain profitability targets.
  • Monitored employee performance, identifying areas for improvement and providing constructive feedback when needed.
  • Strengthened teamwork among staff by organizing team-building activities and initiating regular communication channels for sharing ideas, suggestions and concerns.
  • Collaborated with the store manager to develop employee training programs, enhancing staff performance and customer service skills.
  • Coordinated with vendors for timely deliveries, maintaining optimal stock levels at all times.
  • Streamlined inventory management processes for accurate tracking and reduced shrinkage rates.
  • Communicated effectively with colleagues from different departments to ensure seamless coordination of resources required for daily operations.
  • Conducted regular audits of cash registers, preventing discrepancies in financial transactions.
  • Built strong relationships with customers through exceptional service, generating repeat business opportunities.

Cashier

Canes Chicken Fingers
02.2023 - 03.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Assembly Line Worker

KCAP
06.2011 - 01.2021
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.

Education

Oak Park High School
05.2011

Skills

  • Teamwork and collaboration
  • Willing to learn
  • Attention to detail
  • Team leadership
  • Product packaging
  • Customer service
  • Flexible schedule
  • Order picking skills
  • Issue resolution
  • Time management
  • Friendly and courteous
  • Excellent communication
  • Work prioritization
  • Detail-oriented
  • Punctual and reliable
  • Quality control
  • Pallet jack proficiency
  • Relationship building
  • Material handling
  • Packing efficiency
  • Sorting and organizing
  • Order execution
  • Loading and unloading
  • Order fulfillment
  • Warehouse operations
  • Heavy lifting
  • Pulling and preparing orders
  • Warehouse safety
  • Fulfillment processing
  • Stock replenishment
  • Product labeling
  • Correct labeling
  • Order accuracy
  • Shipment preparation
  • Inventory maintenance
  • Order processing
  • Physical stamina
  • Loss prevention
  • Inventory auditing
  • Multitasking and organization
  • Problem-solving
  • Workplace cleanliness
  • Product sorting
  • Basic math
  • Barcode scanning
  • Pallet jack experience
  • Able to lift number pounds
  • Pallet building

Timeline

Warehouse Associate

Retail Rebel
03.2025 - Current

Relief Assistant Manager

Quiktrip
04.2023 - 02.2024

Cashier

Canes Chicken Fingers
02.2023 - 03.2023

Assembly Line Worker

KCAP
06.2011 - 01.2021

Fulfillment Associate

Amazon

Oak Park High School

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Brittany Colen