Brittany Coy
Huntington,WV
Summary
Enthusiastic Coach highly effective at imparting successful strategies for sports, education, team collaboration and personal achievement. I am a patient individual willing to work with athletes of all skill levels. I am a dedicated basketball coach who wants to develop effective players on and off the basketball court.
Overview
15
15
years of professional experience
Work History
Medical Management Specialist Supervisor
Department of Veteran Affairs
Huntington, WV
08.2018 - Current
- Coordinated medical care services for veterans across multiple healthcare facilities.
- Reviewed and processed claims for medical benefits and services provided to veterans.
- Collaborated with healthcare providers to ensure timely patient care and support.
- Developed educational materials on health management for veterans and their families.
- Analyzed patient data to identify trends in healthcare utilization among veterans.
- Facilitated communication between veterans and healthcare teams to enhance service delivery.
- Implemented training programs for staff on veteran health issues and resources available.
- Assisted in the evaluation of policies affecting veteran healthcare access and quality.
- Maintained accurate records of all medical management activities in accordance with applicable laws and regulations.
- Ensured compliance with all regulatory requirements related to medical management activities.
- Participated in meetings with internal and external stakeholders to discuss issues related to medical management activities.
- Investigated fraud allegations reported by members or providers relating to medical management activities.
- Monitored trends in healthcare reimbursement systems and other industry developments impacting the organization's operations.
- Implemented strategies to improve operational efficiency and reduce costs.
- Resolved customer service issues in a timely manner while maintaining high levels of professionalism.
- Identified opportunities for cost savings through improved processes or technology enhancements.
- Assisted with training new personnel on medical management protocols and procedures.
- Managed the development of new programs related to medical management activities.
- Analyzed provider contracts to ensure compliance with federal regulations.
- Tracked performance metrics such as turnaround time for authorization requests, denial rates.
- Prepared reports summarizing data from various sources including claims processing, utilization reviews, quality assurance initiatives.
- Conducted audits of medical records to verify accuracy of coding and billing practices.
- Coordinated insurance eligibility verification, prior authorizations, referrals, and claims processing.
- Reviewed insurance claims for accuracy prior to submission for payment processing.
- Reviewed appeals submitted by members or providers for denied services or payments.
- Provided guidance on utilization management processes to ensure quality care while controlling costs.
- Assisted with preparation of financial statements for internal and external review.
- Developed and implemented medical management policies and procedures.
- Evaluated changes in legislation that impact the organization's operations related to medical management activities.
- Researched complex cases involving multiple providers or services requiring coordination across multiple departments.
Basketball Coach
Youth League- Buffalo, C-K (Wayne County)
Huntington, WV
08.2010 - Current
- Developed practice plans to enhance team skills and performance.
- Organized and led training sessions for youth players of various skill levels.
- Fostered teamwork and sportsmanship among players during practices and games.
- Reviewed game footage to analyze player performance and improve strategies.
- Communicated effectively with parents about player development and league information.
- Coordinated team schedules, ensuring timely attendance at practices and games.
- Mentored assistant coaches to enhance their coaching techniques and skills.
- Implemented safety protocols during practices to ensure a secure environment for players.
- Developed and implemented practice plans, game strategies, and drills to improve team performance.
- Instructed players in proper techniques for shooting, dribbling, passing, rebounding, defense and offense.
- Created a positive learning environment that encouraged respect among teammates while fostering an atmosphere of sportsmanship.
- Supervised team members during practice sessions and games to ensure safety of all participants.
- Motivated and encouraged student athletes to make best effort during practices and games.
- Assessed player abilities and assigned positions according to individual strengths.
- Communicated effectively with parents regarding players' progress or disciplinary issues.
- Facilitated post-game discussions with teams focusing on areas needing improvement or celebration of successes achieved.
- Provided feedback on individual performances after each practice session or game.
- Encouraged athletes, fellow coaches, and parents to engage in good sportsmanship with competitors.
- Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
- Built strong media and community relationships through positive interaction and communication in support of sports program.
- Analyzed opponents' strengths and weaknesses to create a comprehensive scouting report.
- Organized off-season conditioning programs focused on strength training and cardiovascular endurance.
- Worked with boosters, parents, and school administrators to handle support functions.
- Coordinated fundraising events to raise money for sports equipment and travel expenses.
- Developed training and exercise programs to meet individual requirements and team play strategies.
- Recruited new student athletes from local high schools based on talent evaluation criteria.
- Managed budget for equipment and supplies needed for practices and games.
- Assisted in organizing fundraisers for the basketball program at school events.
- Readied team to compete in tournaments and other special events.
- Monitored athletes' academic progress, ensuring they maintained satisfactory grades.
Education
Associate of Arts - Business Administration
Ashland Community And Technical College
Ashland05-2018
Skills
- Game strategy
- Performance analysis
- Player development
- Safety management
- Scouting reports
- Team leadership
- Athletic training
- Event coordination
- Communication skills
- Conflict resolution
- Decision making
- Community engagement
- Game coordination
- Written communication
- Ethics and integrity
- Communication
- Team motivation
- Personable and friendly
Accomplishments
- Played basketball at St. Joseph High School- second team all-state freshman year and first team all-state 10th thru 12th grade high school years.
- I received a full-ride basketball scholarship at Alice Lloyd College
Timeline
Medical Management Specialist Supervisor
Department of Veteran Affairs
08.2018 - Current
Basketball Coach
Youth League- Buffalo, C-K (Wayne County)
08.2010 - Current
Associate of Arts - Business Administration
Ashland Community And Technical College
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