Brittany Crawford
Converse
Summary
Aspiring Registered Nurse seeking opportunity to contribute to organizational success while gaining practical experience to enhance clinical knowledge and skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Licensed Vocational Nurse, NurseLink
University Health System
San Antonio
07.2024 - Current
- Answered incoming calls, addressing medical questions and routing to appropriate lines.
- Educated patients on post-operative care and recovery procedures.
- Documented patient progress and updated medical records with accuracy.
- Reported unusual findings in patient conditions to supervising physician or registered nurse.
- Responded to patient and family inquiries regarding optimal treatment procedures.
- Managed multiple tasks while prioritizing urgent requests from physicians and nurses.
- Maintained strict confidentiality of patient-related information.
- Assessed and monitored vital signs including temperature, pulse rate, and blood pressure.
Licensed Vocational Nurse
Advanced Concepts in Plastic Surgery
San Antonio
09.2023 - 08.2024
- Measured and recorded patients' vital signs, including height, weight, temperature, blood pressure, pulse, and respirations.
- Observed patients, charting changes in conditions and reporting adverse reactions to medications.
- Prepared patients for examinations and treatments while explaining procedures clearly.
- Sterilized medical equipment using germicides, sterilizers, and autoclaves to ensure safety.
- Managed appointment scheduling and maintained accurate clinic records.
- Set up medical treatment rooms and prepared necessary equipment for procedures.
- Cleaned medical equipment and organized clinic spaces for optimal efficiency.
- Inventoried supplies and requisitioned instruments as needed for patient care.
Delivery Driver
Operations Contracting Agency
San Antonio
07.2022 - 12.2023
- Ensured proper packaging of meals and drinks on ice for preservation.
- Delivered meals to clients promptly and efficiently.
- Reviewed route sheets pre- and post-delivery to confirm order completeness.
- Optimized delivery routes for enhanced timeliness.
- Adhered to designated routes for consistent service.
Administrative Assistant (Work Study)
Purely Environmental- A&J Enterprise
San Antonio
02.2023 - 08.2023
- Proofread documents and other files to ensure accuracy through necessary corrections.
- Searched databases and reference materials for required information.
- Reviewed receipts and ledgers to verify appropriate spending through thorough evaluations.
- Reported inconsistencies and issues to supervisor with detailed corrective actions taken.
South Dallas Employment Project Navigator
Oasis Center (Work Study)
San Antonio
03.2022 - 12.2022
- Entered data from reports with high accuracy to maintain integrity.
- Transferred data between databases to ensure seamless information flow.
- Identified client referral needs and dispatched information to appropriate channels.
- Generated reports as required to support decision-making processes.
- Crafted resumes for clients, enhancing job application materials.
- Tracked client employment status and addressed inquiries regarding services.
- Conducted assessments to identify client needs and tailor support.
- Delivered coaching sessions and presentations to empower clients effectively.
Delivery Driver (Independently contracted)
Amazon Flex
San Antonio
07.2021 - 07.2022
- Conducted safe and timely loading, transportation, and delivery of items to clients and businesses.
- Reviewed orders pre- and post-delivery to verify completion and customer satisfaction.
- Adhered to assigned routes while following scheduled timelines for efficient deliveries.
Billing & Enrollment Specialist
Humana Government Business
San Antonio
03.2018 - 08.2020
- Facilitated enrollment of military service members and families into Tricare health insurance policies.
- Guided beneficiaries in assigning and modifying healthcare providers.
- Processed payments for policies while resolving complex billing inquiries.
- Delivered exceptional customer service, addressing healthcare needs and billing issues.
Licensed Insurance Agent
Humana INC
San Antonio
07.2017 - 12.2017
- Acquired licensure as health and life insurance agent.
- Executed plan changes and sold health insurance policies to Medicare recipients during Annual Enrollment Period.
- Counseled applicants to select optimal coverage options.
- Delivered exceptional customer service while marketing Medicare products in a competitive environment.
Mental Health Worker
Laurel Ridge Treatment Center
San Antonio
03.2014 - 07.2017
- Supervised patients in detox and rehab program to ensure safety and compliance.
- Managed crisis situations effectively to minimize risk and maintain order.
- Role-modeled positive behaviors, attitudes, and self-care practices for residents.
- Conducted vital sign checks and EKGs as required for patient monitoring.
Direct Care Specialist
Center for Health
San Antonio
11.2011 - 03.2014
- Ensured safety and well-being of clients through daily monitoring.
- Assisted clients with daily living activities to promote independence.
- Managed residential care including medication administration, meal preparation, and home cleaning.
- Documented daily records and activities to maintain accurate client information.
Education
Associates of Science - Nursing
St. Philip’s College
San Antonio, TX08-2025
High School Diploma -
Sam Houston High School
San Antonio, TX06.2006
Skills
- RN graduate nurse
- Licensed practical nurse (Texas)
- Medical terminology expertise
- CPR and BLS certification
- ACLS certification
- IV therapy certification
- Mental health first aid certification
- EPIC electronic health record proficiency
- Medication administration skills
- Problem-solving abilities
- Critical thinking skills
- Clinical judgment expertise
- Microsoft Office Suite proficiency
- Typing speed of 40 wpm
- Patient assessment
- Vital signs monitoring
- Medical documentation
Professional Affiliations Clubs Organizations
- 2023, National Society of Leadership and Success
- 2022, Vocational Nursing Student Association (VNSA), Treasurer
References
- Rose Tooke, Administrative Aide, Oasis Center, Director, rtooke@oasisctr.org
- Lisa Goodrich-Connolly, Chief of Staff, Operations Contracting Agency, Supervisor, Lisa.connolly@ocagov.com
- Jennifer Tisdel, Office Manager, Advanced Concepts in Plastic Surgery, Office Manager, saplasticsurgery@gmail.com
Additional Training Certifications
- 2023, Mental Health First Aid Certification
- 2023, IV Certification
- 2023, CPR Certification- American Heart Association BLS for Healthcare Providers
- 2023, The College Classroom-to-Career Onboarding
- 2023, End-of-Semester Student Summit I
- 2007, Certified Nurse Aide
Leadership Recognitions Community Service
- 2023, Mt. Gilead Baptist Church Health and Wellness Fair, Performed vital signs and provided client education.
- 2023, St. Philip’s Culture Fest, Provided first aid and education about the Vocational Nursing program.
- 2023, STRAC, San Antonio Mass Casualty Exercise and Evaluation.
- 2023, National Society of Leadership and Success Certificate
- 2022, Honors Award for Outstanding Scholarship
Certification
- Licensed Practical Nurse, License Number- 1136200, Expires- 10/31/2025
- CPR/BLS Certificate, American Heart Association, Expires- 06/2027
- ACLS Certificate, American Heart Association, Expires- 05/2027
- IV Certification, Attained- 02/2025
References
References available upon request.
Timeline
Licensed Vocational Nurse, NurseLink
University Health System
07.2024 - Current
Licensed Vocational Nurse
Advanced Concepts in Plastic Surgery
09.2023 - 08.2024
Administrative Assistant (Work Study)
Purely Environmental- A&J Enterprise
02.2023 - 08.2023
Delivery Driver
Operations Contracting Agency
07.2022 - 12.2023
South Dallas Employment Project Navigator
Oasis Center (Work Study)
03.2022 - 12.2022
Delivery Driver (Independently contracted)
Amazon Flex
07.2021 - 07.2022
Billing & Enrollment Specialist
Humana Government Business
03.2018 - 08.2020
Licensed Insurance Agent
Humana INC
07.2017 - 12.2017
Mental Health Worker
Laurel Ridge Treatment Center
03.2014 - 07.2017
Direct Care Specialist
Center for Health
11.2011 - 03.2014
Associates of Science - Nursing
St. Philip’s College
High School Diploma -
Sam Houston High School