Brittany Cruz

• Built and maintained personal relationships with decision makers from accounts to ensure loyalty which lead to consistent referrals.
• Conducted regular market research to stay informed about industry trends and competitor activities, adjusting strategies accordingly.
• Developed strong professional networks within the industry, fostering beneficial partnerships that furthered company objectives.
• Consistently surpassed monthly and quarterly goals, contributing to the company''s increased revenue.
• Increased physician referrals by establishing and maintaining strong relationships with healthcare providers.
• Exceeded sales targets through strategic planning and effective territory management techniques, optimizing resource allocation.
• Assisted in the creation of promotional materials such as brochures, flyers, and digital content to support marketing efforts.
• Educated patients about available treatment options during office visits, enhancing patient understanding of therapy choices.

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Checked patient insurance, demographic and health history to keep information current.
• Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.

• Created engaging content for Pinterest, Facebook and Instagram.
• Developed consumer-tailored print marketing materials for targeted distribution.
• Wrote engaging and successful marketing, advertising and website copy.

• Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
• Helped clients maintain daily living standards by assisting with personal hygiene needs.
• Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
• Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.

• Managed member complaints and rectified issues to complete satisfaction.
• Arranged special accommodations for members to maintain optimal satisfaction
• Managed all front desk operations for a busy high-volume gym.
• Received all incoming calls and coordinated with gym staff to fulfill requests and resolve issues.

• Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
• Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
• Checked dining and serving areas every half hour to verify proper cleanliness and readiness for guests.
• Managed guest expectations by relaying information regarding hours, wait times and specials.

As the bookkeepers assistant I was in charge of

• Organizing our patients tangible files in alphabetical order.
• Entering all patients information into a computer database.