Brittany Current
Troy,OH
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 5 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
9
9
years of professional experience
Work History
Owner
Liquid Lounge
06.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Ensured consistent financial performance by closely monitoring revenues, expenses, and budget allocations.
- Analyzed sales data to identify trends in consumer preferences, adjusting menu offerings accordingly to maximize profitability.
- Collaborated with local businesses to create co-promotional opportunities that increased visibility for both parties within the community.
- Optimized bar layout for increased efficiency in serving guests while maintaining an inviting ambiance conducive to socializing between patrons.
Transportation Customer Experience Specialist
Clopay Corporation
09.2021 - Current
- Served as the main point of contact for key accounts, building strong relationships and driving repeat business
- Responded promptly to customer inquiries, resolving issues or concerns related to deliveries or pick-ups
- Developed strong relationships with customers by providing exceptional service experiences during interactions over the phone or email
- Improved customer satisfaction by resolving delivery issues promptly and effectively
- Streamlined communication between drivers, warehouse staff, and customers through the use of mobile applications or messaging platforms
- Collaborated with customer service team to resolve any issues related to late deliveries or damaged goods in a timely manner
- Optimized the use of technology tools such as TMS (Transportation Management System) for efficient planning and execution of shipments
Administrative Assistant
Pete DeLuke & Associates
09.2020 - 01.2022
- Answer phone calls and deal with inquiries about work
- Administer drug tests
- Recruit and screens qualified potential employees
- Maintains records of all contact with job candidates
- Checks different websites daily for resumes submitted electronically
- Reply to emails and any messages online
- Create purchase orders
- Scan PODs
- Phone screen candidates for an interview
- Make sure payroll is finished and submitted before the biweekly deadline
Transportation coordinator
American Honda
03.2018 - 05.2018
- Answer supplier hotline
- Send Peak Yard Check to JB Hunt and BD
- Update oil and diesel prices
- Update DSO OTP and Dock Delays
- Schedule Averitt’s next day deliveries
- Send DSO report to DSO distribution
- Audit and log invoices
- Process invoices
- Send updated CEVA project file
- Expedite shipments
Clerical Assistant
Honda of America
06.2016 - 09.2017
- Checks and compares data for accuracy and completeness
- Uses Microsoft excel every day to organize a spreadsheet of my progress
- Transfers documents from one software to another for easier access to the user
- Some AutoCAD experience
- Takes off document control from documents in QSI then uploads them into ISOQuest
- Makes revisions in ISOQuest
- Helps manage document approval within ISOQuest
- Formatting of Lock Out Tag Out in ALMC
Education
High School Diploma - General
Sidney High School
Sidney, OH01.2013
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Product branding
- Customer service
- Administrative oversight
- Teamwork and collaboration
- Employee development
- Human resources
- Program creation and implementation
- Hiring and staffing
Timeline
Owner
Liquid Lounge
06.2022 - Current
Transportation Customer Experience Specialist
Clopay Corporation
09.2021 - Current
Administrative Assistant
Pete DeLuke & Associates
09.2020 - 01.2022
Transportation coordinator
American Honda
03.2018 - 05.2018
Clerical Assistant
Honda of America
06.2016 - 09.2017
High School Diploma - General
Sidney High School
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