Brittany Daniels

• Perform blood draws for genetic testing
• Conduct chart audits and maintain documentation in EPIC
• Manage scheduling, referrals, and patient follow-ups
• Process FMLA and disability paperwork
• Support clinic workflow and assist staff across departments
• Conduct N95 mask fit testing for staff
• Administered patient vital signs and medical histories to ensure accurate records for hematology and oncology treatments.

High-volume primary care clinic supporting 100+ patients daily while maintaining efficient patient flow and provider readiness.

• Performed patient intake, vital signs, and medical history updates
• Conducted phlebotomy, urinalysis, EKGs, injections, and specimen collection
• Assisted providers with minor procedures and examinations, ensuring proper preparation and adherence to infection control standards.
• Maintained accurate patient documentation within EHR systems .
• Educated patients on medications, treatment plans, and preventative care
• Prepared and sanitized exam rooms between patients to maintain clinic readiness in a high-volume environment.
• Trained newly hired medical assistants on clinical procedures, documentation practices, and office workflows.

• Patient scheduling, insurance verification, and referrals
• Vital signs, injections, triage, and patient education
• Medication refills and prior authorizations
• Document management and clinic support