Brittany D'Atri
Mount Prospect,IL
Summary
Detail-oriented administrative professional specializing in high-volume office environments, consistently delivering exceptional clerical and operational support. Known for a friendly demeanor and strong judgment, adept at managing diverse tasks with minimal supervision. Proven expertise in overseeing office supplies, paperwork management, and project coordination to ensure seamless operations. Seeking to leverage skills to enhance organizational efficiency and support team productivity.
Overview
18
18
years of professional experience
Work History
Server
Jelly Cafe
06.2023 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Supported needs of 15- person wait staff who attended to specific needs of countless customers daily for Brunch style restaurant with social relevancy and intentionality.
Ocean Export Coordinator
Mid America Overseas
09.2022 - 06.2023
- Coordinated with international partners for seamless cargo movement, fostering strong relationships for future collaboration.
- Handled multimodal shipments by coordinating air, land, and sea transportation options based on client requirements and budget constraints.
- Prepared shipping documentation, maintaining compliance with US Customs and international regulations.
- Handled pricing and routing for over 100+ international shipments every month.
Ocean Export Coordinator
Aries Global Logistics
08.2021 - 09.2022
- Maintained open communication with global locations to facilitate smooth collaboration.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Coordinated with international partners for seamless cargo movement, fostering strong relationships for future collaboration.
- Handled pricing and routing for over 70+ international shipments every month.
Hair Stylist
SuperCuts Ojo Hair Salons
04.2021 - 04.2022
- Monitored current trends to understand fashions and better serve customer needs.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create positive work environment and share best practices.
Beertender
Wolfden Brewery
05.2020 - 04.2021
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Ensured timely completion of opening or closing tasks based on assigned shifts.
- Facilitated teamwork among colleagues through effective communication strategies.
- Educated patrons on various beer styles, enhancing their appreciation and enjoyment.
Hair Stylist Renter
Salon 126
Bloomingdale, IL
11.2015 - 04.2021
- Attended trade shows and conferences to stay up-to-date with industry trends.
- Integrated new and trending techniques to serve customer needs and diversify offerings.
- Maintained safety protocols by ensuring proper and safe handling of equipment and materials.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Bartender
Diamond Jim's Grill
04.2018 - 03.2020
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Upheld strict regulations for safe alcohol service and food safety.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Waitress Trainer
Millers Ale House Bar and Grill
Schaumburg, IL
05.2016 - 04.2018
- Encouraged positive attitude among waiters towards customers by recognizing outstanding performances.
- Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Hair Stylist
Sports Clips
West Chicago, IL
10.2014 - 05.2016
- Upsold additional services when appropriate to increase sales volume.
- Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Pre-booked future appointments to increase repeat business.
Certified Server Trainer
Applebee's Neighborhood Grill & Bar
Addison, IL
06.2007 - 10.2014
- Utilized a variety of teaching methods, including digital tools and hands-on practice, to accommodate different learning preferences.
- Implemented role-play scenarios to simulate real-life situations, enhancing problem-solving and communication skills among trainees.
- Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
- Developed and implemented interactive training modules to enhance learning experience and retention among trainees.
- Conducted comprehensive training sessions for new servers, focusing on menu knowledge, customer service skills, and POS system operation.
Education
Licensed Cosmetologist - Cosmetology
Empire Beauty School
Hanover Park02.2011
High School Diploma -
Lake Park High School
Roselle05.1997
Skills
- Efficient Learner
- Strong Organizational Skills
- Telecommunication Support Expertise
- Office Management
- Reliable Professional Commitment
- Guest Relations Coordination
- Effective Multitasking
- Office Administration Support
- Effective Time Management
- Experienced with Microsoft Office Suite
Skills
- Strong Work Ethic
References
References available upon request.
Timeline
Server
Jelly Cafe
06.2023 - Current
Ocean Export Coordinator
Mid America Overseas
09.2022 - 06.2023
Ocean Export Coordinator
Aries Global Logistics
08.2021 - 09.2022
Hair Stylist
SuperCuts Ojo Hair Salons
04.2021 - 04.2022
Beertender
Wolfden Brewery
05.2020 - 04.2021
Bartender
Diamond Jim's Grill
04.2018 - 03.2020
Waitress Trainer
Millers Ale House Bar and Grill
05.2016 - 04.2018
Hair Stylist Renter
Salon 126
11.2015 - 04.2021
Hair Stylist
Sports Clips
10.2014 - 05.2016
Certified Server Trainer
Applebee's Neighborhood Grill & Bar
06.2007 - 10.2014
Licensed Cosmetologist - Cosmetology
Empire Beauty School
High School Diploma -
Lake Park High School
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