Brittany Davila
Trenton
Summary
Dynamic Administrative Analyst with proven expertise at the Department of Children and Families, excelling in audit management and organizational efficiency. Demonstrated strong interpersonal skills while leading travel initiatives and training staff, enhancing operational effectiveness. Proficient in Microsoft Office and adept at streamlining processes to achieve program goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
ADMINISTRATIVE ANALYST II
DEPARTMENT OF CHILDREN AND FAMILIES
TRENTON
06.2023 - Current
- Project lead and main contact for the in-state travel unit.
- Provides question-specific coaching to four other employees, and drives the review, analysis, and administrative procedures for the team.
- Deciphers the language of the Travel Circular and implements procedural decisions for all DCF staff.
- Reviews and identifies program efficiency, assists in the creation of the In-State Travel Inbox, and edits the annual Travel memo sent to all DCF staff to communicate updates for year-end Travel submissions.
- Works in conjunction with the Department Head to provide TEAMS training to supervisory staff on the proper completion of travel expense invoices, frequently asked questions, and a point of reference.
- Continual review of the DCF intranet for recommendations for updates regarding travel.
- The Records Retention Coordinator used to organize all departmental records and lead a staff of four employees to box and label prior year records for shipment.
- Maintains the records transfer logs for record shipments and requests the box numbers and pickup for annual records retention.
ADMINISTRATIVE ANALYST I
DEPARTMENT OF CHILDREN AND FAMILIES
TRENTON
01.2023 - 05.2023
- Works closely with the Travel Unit liaison to develop a better understanding of both In-State travel and how to process Out of State travel to train and coach the new hire employee
- Assisted with backlog travel initiatives
- Process payments, answer vendor related questions regarding missing payments
- Keep both desk files and annual records for 30 plus individual vendors
- Assists supervisory staff with development, management, and data interpretations of annual budgeting reports to determine funds usage for several priority accounts that are provided to the Commissioner, Budget Department Head, and the Procurement Department
- Access individual vendor allocated systems to obtain invoices for policy and procedure across all DCF platforms to assist with operational effectiveness, employee engagement, and economical solutions to promote improved standards
- Guidepost Montessori Lawrenceville, Nido B Classroom Parent – Organizes Teacher Appreciation and holiday gifts, hosts holiday Tabeling events for children ages 4 month- 6 years, and works with the class Guide to devise seasonal activities for students
- Hiltonia Association Children’s Social Committee – Works with the Hiltonia Association President and local parents to create and organize seasonal activities for neighborhood children
- (Annual Halloween Parade and party, Garden Party)
ANALYST TRAINEE
DEPARTMENT OF CHILDREN AND FAMILIES
TRENTON
01.2022 - 01.2023
- Works closely with supervisory staff to learn processing systems, including but not limited to NJSTART, NCFS, MACSE, Business Objects, MyNewJersey, CATTS, and the DCF intranet.
- Provided operational audit support with the assignment to pull all related audit documents from the records room, and verify and pull any missing information from related systems.
- Created a process for organizing and maintaining all records for annual retention shipments.
- Created and updated the Travel Invoice Example via Excel that would be used on the DCF intranet for all employees to access.
Assistant Branch Manager
PNC Bank
Trenton
12.2019 - 11.2020
- Risk Manager with the ability to assess challenging situations and make decisions.
- Identified and addressed system and procedural weaknesses with Regional Managers and implemented controls to produce safeguards for audit compliance.
- Maintained employee coaching documentation used for merit increases and annual performance reviews.
Service Manager I and II
Wells Fargo Bank, N.A.
Ewing
01.2013 - 08.2019
- The hiring manager has a keen attention to detail and the ability to incorporate high-gain questioning into conversations, which is used to understand the full scope of situations, solve problems, and hire diverse individuals.
- Conducted on-the-spot and weekly coaching conversations with employees. Managed cash shipment logs, including vault, ATM, and employee tills.
- Performed random monthly cash audits, detailed in both hand and machine counts. Assisted the Internal Investigations Manager with identifying system vulnerabilities associated with employee investigations.
- The Operational Manager, with strong written and verbal communication skills, was used to develop formal audit responses.
- Maintained employee desk files, attendance records, and weekly and training schedules for a team of 15. Regularly organized and led multi-branch meetings to deliver information on procedural implementations and policy updates.
- Performed mock audits within the district to assist with verifying audit documentation and compliance posters.
Teller/Lead Teller
Wells Fargo Bank, N.A.
Ewing
09.2008 - 01.2013
- Assisted the Service Manager with operational tasks, identified fraud, procedural violations, and processed customer transactions. Placed weekly shipments for cash, and ordered supplies for the branch monthly. Coached and trained new hire employees on system usage, procedural guidelines for robberies, business interruptions, and other branch operational activities.
Education
BACHELOR OF ARTS - LIBERAL ARTS
RUTGERS UNIVERSITY
CAMDEN, NJSkills
- Audit Management
- Strong organizational skills
- Interpersonal skills
- Multitasking skills
- Accounting, Payments, and Reconciliations
- Program Proficiency (NJSTART, MACSE, NJCFS, BUSINESS OBJECTS, CATTS, Cloudcords)
- Effective written communication skills
- Effective verbal communication skills
- Records retention coordination
- Proficiency in Microsoft Office
- Proficiency in Word
- Proficiency in Excel
- Proficiency in PowerPoint
- Proficiency in Outlook
- Typing speed of 55 WPM
Websites
Hobbies and Interests
- 2023-2025 Commissioner Beyer’s Employee Council - In conjunction with employees across job families and the Commissioner, analyze and offer valuable insight into updates
- Guidepost Montessori Lawrenceville, Nido B Classroom Parent – Organizes Teacher Appreciation and holiday gifts, hosts holiday Tabeling events for children ages 4 month- 6 years, and works with the class Guide to devise seasonal activities for students.
- Hiltonia Association Children’s Social Committee – Works with the Hiltonia Association President and local parents to create and organize seasonal activities for neighborhood children. (Annual Halloween Parade and party, Garden Party)
Affiliations
- 2023-2025 Commissioner Beyer’s Employee Council - In conjunction with employees across job families and the Commissioner, analyze and offer valuable insight into updatefor policy and procedure across all DCF platforms to assist with operational effectiveness, employee engagement, and economical solutions to promote improved standards.
- Guidepost Montessori Lawrenceville, Nido B Classroom Parent – Organizes Teacher Appreciation and holiday gifts, hosts holiday Tabeling events for children ages 4 month- 6 years, and works with the class Guide to devise seasonal activities for students.
- Hiltonia Association Children’s Social Committee – Works with the Hiltonia Association President and local parents to create and organize seasonal activities for neighborhood children. (Annual Halloween Parade and party, Garden Party)
Certification
• New Jersey Notary Public Commission Expires Dec. 2029
Timeline
ADMINISTRATIVE ANALYST II
DEPARTMENT OF CHILDREN AND FAMILIES
06.2023 - Current
ADMINISTRATIVE ANALYST I
DEPARTMENT OF CHILDREN AND FAMILIES
01.2023 - 05.2023
ANALYST TRAINEE
DEPARTMENT OF CHILDREN AND FAMILIES
01.2022 - 01.2023
Assistant Branch Manager
PNC Bank
12.2019 - 11.2020
Service Manager I and II
Wells Fargo Bank, N.A.
01.2013 - 08.2019
Teller/Lead Teller
Wells Fargo Bank, N.A.
09.2008 - 01.2013
BACHELOR OF ARTS - LIBERAL ARTS
RUTGERS UNIVERSITY
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