Summary
Overview
Work History
Education
Skills
References
Timeline
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Brittany Davis

Bluefield,VA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Hardworking with customer service, multitasking, and time management abilities. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Devoted to giving every customer a positive Henry Schein experience.

Overview

11
11
years of professional experience

Work History

Title Sales Development Representive

Healthfirst
Bastian, VA
05.2023 - Current
  • Developed relationships with existing customers to increase sales opportunities.
  • Identified and contacted potential customers through cold calling, email campaigns, and social media outreach.
  • Gathered customer requirements and provided product information to meet their needs.
  • Provided timely follow-up after initial contact for further customer engagement.
  • Resolved customer complaints in a timely manner by providing helpful solutions or referring them to appropriate personnel as needed.
  • Generated new prospects and nurtured existing prospects through outbound phone calls and emails.
  • Meets average call goal monthly of 66 calls per day.
  • Recipient of The Schein-ing Star Award for 2023 and Rep of the Year for HealthFirst in 2023.

Dental Assistant

SVCHS
Tazewell, VA
11.2021 - 04.2023
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
  • Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Educated patients on proper oral hygiene techniques and habits.
  • Maintained a neat, clean and organized environment throughout the office.
  • Conducted routine maintenance of equipment used in dentistry operations.
  • Took digital X-rays of teeth using radiographic equipment.
  • Sterilized instruments according to established guidelines and protocols.
  • Instructed patients about postoperative instructions prescribed by their dentist.
  • Updated patient records with new data and treatment information.

Dental Assistant

Ronald W. Householder DDS
Tazewell, VA
08.2016 - 10.2021
  • Fabricated custom teeth impressions and temporary restorations for patients from given samples, such as temporary crowns and bridges.
  • Applied protective coating of fluoride to teeth during dental procedures.
  • Cleaned and polished removable dentures, brackets, wires and other appliances.
  • Gathered and documented patient medical and dental histories and vital signs.
  • Exposed dental diagnostic x-rays, as well as took digital radiographs.
  • Established clean, sterile and welcoming environment for patients.
  • Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
  • Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
  • Assisted in all dental procedures: composites, amalgams, extractions, stainless steel crowns, root canals, zirconia crowns, tori reduction, frenectomy, bridges, and implants.
  • Maintained accurate inventory of dental materials and supplies. Placed orders as needed.
  • Monitored use of Nitrous Oxide.

Medical Assistant

DermOne
Bluefield, VA
07.2013 - 07.2016
  • Administered injections, medications and treatments as directed by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Assisted with MOHs, excisions, and biopsies, among many other procedures.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Changed dressings on wounds to prevent infection and check for healing.

Education

Certified Dental Assistant - Dental Assisting

MCTEC
Princeton
05-2009

High School Diploma -

Graham High School
Bluefield, VA
05-2005

Skills

  • Lead Qualification
  • Sales Team Collaboration
  • Professionalism
  • Customer Satisfaction and Relationship Building
  • Cold-Calling
  • Self Motivation
  • Excellent and Effective Communication
  • Adaptability and Flexibility
  • Continuous Improvement
  • Multitasking

References

References available upon request.

Timeline

Title Sales Development Representive

Healthfirst
05.2023 - Current

Dental Assistant

SVCHS
11.2021 - 04.2023

Dental Assistant

Ronald W. Householder DDS
08.2016 - 10.2021

Medical Assistant

DermOne
07.2013 - 07.2016

Certified Dental Assistant - Dental Assisting

MCTEC

High School Diploma -

Graham High School

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