Brittany Mitchell
Rockford,IL
Overview
15
15
years of professional experience
Work History
Quality Control Inspector
D&M Plastics
Burlington, IL
11.2023 - Current
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Maintained records of all nonconforming products and completed corrective actions as required.
- Adhered strictly to Good Manufacturing Practices guidelines at all times.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
Service Coordinator/Cashier
Meijer
Rockford, IL
10.2021 - 10.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Quality Technician
Magna Exteriors
Belvidere, IL
08.2017 - 08.2022
- Performed detailed inspections of products to ensure they met customer requirements and industry standards.
- Conducted root cause analysis on non-conforming parts, identified corrective actions, and reported findings to management.
- Developed quality control plans for new projects and monitored implementation of them.
- Documented test results in accordance with established procedures.
- Maintained records of all inspection activities, including reports and data collection sheets.
Shift Manager
Taco Bell
Belvidere, IL
04.2010 - 08.2017
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Monitored store operations to ensure compliance with company policies and procedures.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Documented receipts, employee hours and inventory movement.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
Education
High School Diploma -
Belvidere High School
Belvidere, IL05-2012
Skills
- Cash Register Operation
- Customer Service
- POS Systems
- Cleaning and sanitizing
- Organizational abilities
- Hospitality and accommodation
Timeline
Quality Control Inspector
D&M Plastics
11.2023 - Current
Service Coordinator/Cashier
Meijer
10.2021 - 10.2024
Quality Technician
Magna Exteriors
08.2017 - 08.2022
Shift Manager
Taco Bell
04.2010 - 08.2017
High School Diploma -
Belvidere High School