Brittany Davis
Canisteo
Summary
Dynamic banking professional with a proven track record at Maple City Savings Bank, excelling in transaction processing and customer relationship development. Recognized for attention to detail and problem-solving skills, I consistently enhanced customer satisfaction and loyalty while ensuring compliance with regulations. Committed to fostering trust and maintaining confidentiality in all interactions.
Overview
16
16
years of professional experience
Work History
Bank Teller
Maple City Savings Bank
Hornell, NY
08.2024 - Current
- Processed customer transactions efficiently and accurately.
- Handled cash deposits, withdrawals, and account inquiries.
- Maintained compliance with banking regulations and internal policies.
- Resolved customer issues promptly to enhance satisfaction and loyalty.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Correctional Officer
Steuben County Sheriff's Office
Bath, NY
05.2010 - 01.2013
- Monitored inmate behavior to ensure compliance with facility rules and regulations.
- Conducted regular security checks to maintain safety and prevent contraband entry.
- Responded promptly to emergencies, utilizing de-escalation techniques and crisis intervention strategies.
- Maintained accurate logs of daily activities, incidents, and inmate movements for reporting purposes.
Education
High School Diploma -
Canisteo Greenwood Central School
Canisteo, NY06.2007
Skills
- Attention to detail
- Professionalism and courtesy
- Money handling
- Deposit and withdrawal management
- Cash counting
- Customer relationship development
- Patience and empathy
- Transaction processing
- Listening and comprehension
- Relationship building
- Fraud detection
- Problem-solving
- Time management
- Team collaboration
- Phone etiquette
- Banking software
- Positive
- Friendly
Timeline
Bank Teller
Maple City Savings Bank
08.2024 - Current
Correctional Officer
Steuben County Sheriff's Office
05.2010 - 01.2013
High School Diploma -
Canisteo Greenwood Central School