Brittany Dawson
Reno,NV
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
11
11
years of professional experience
Work History
Ed Technician Specialist
Washoe County School District
08.2021 - Current
- Monitored systems in operation and quickly troubleshot errors.
- Assisted staff in identifying issues and explained solutions to restore service and functionality.
- Translated complex technical issues into digestible language for non-technical users.
- Installed and configured operating systems and applications.
- Configured hardware, devices, and software to set up work stations for employees.
- Helped streamline repair processes and update procedures for support action consistency.
- Used ticketing systems to manage and process support actions and requests.
- Collaborated with supervisors to escalate and address staff inquiries or technical issues.
Site Facility Coordinator
Washoe County School District
11.2016 - Current
- Built relationships with vendors and contractors to support timely and cost-effective services.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Provided support and services related to mail and deliveries.
- Conducted regular facility inspections to identify repair needs or improvements.
- Managed and coordinated all facilities maintenance and repair projects within time and budget constraints.
- Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
- Updated tracking system monitoring facilities-related materials, supplies and equipment.
- Monitored and enforced budget for all facilities-related activities to reduce unnecessary expenses.
- Maintained facility grounds, equipment and safety compliance.
- Ordered, maintained and distributed supplies and inventory.
- Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
- Oversaw annual budget to handle supply, labor and maintenance needs.
- Served as point of contact for internal and external customers seeking support and information.
Security Field Supervisor
U.S. Security
03.2012 - 10.2016
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted regular patrols of facility to detect and deter security threats.
- Developed and implemented strategies to prevent and respond to security incidents.
- Recorded incident reports with detailed accounts of occurrences.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Trained security workers on site-specified procedures.
- Assessed electronic security systems and reported malfunctions.
Education
High School Diploma -
Spanish Springs High School
Sparks, NVSkills
- Written Communication
- Interpersonal Communication
- Decision-Making
- Problem-Solving
- MS Office
- Multitasking Abilities
Timeline
Ed Technician Specialist
Washoe County School District
08.2021 - Current
Site Facility Coordinator
Washoe County School District
11.2016 - Current
Security Field Supervisor
U.S. Security
03.2012 - 10.2016
High School Diploma -
Spanish Springs High School