BRITTANY DEGORDON
Massillon
Summary
Professional IT logistics leader known for high standards and results-driven approach. Extensive experience in coordinating logistics operations and improving supply chain efficiencies. Strong focus on team collaboration and achieving outcomes, with ability to adapt to changing needs and maintain reliability. Effective communication and organizational skills. Firm believer in leading by example and highly efficient in data gathering and monitoring.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Team Leader, Logistics
MCPc
10.2023 - Current
- Contributed to the overall success of the organization by applying effective leadership skills and constantly striving for excellence within the logistics department.
- Mentored new hires on best practices in logistics operations, fostering an environment conducive to professional growth and development.
- Organized and led team meetings to discuss progress, reinforce company values, and address any concerns or areas needing improvement.
- Oversaw inventory control procedures, reducing instances of stock discrepancies or shortages within the warehouse facility.
- Maintained individual client orders and updated best practices in real time, ensuring accurately triaged inventory.
IT Consultant/Team Leader
Teksystems
02.2022 - Current
- Engaged in asset tagging and floorplan creation
- Logged equipment in database
- Maintained deployment depot and organized timely deliveries to departments
- Scheduled technicians for their daily tasks through deployment and TDR
- Collaborated with clients to understand targets and organized to effectively meet goals in a timely manner
- Oversaw multiple teams and double checked work done
- Imaged devices ranging from computers to phones
- Collaborated with teammates to ensure safety and accuracy of worked devices
- Epic project with Summa Health Systems and University Hospitals
Senior Certified Pharmacy Technician
Giant Eagle
06.2007 - 02.2022
- Organized and prioritized work to complete assignments in a timely and efficient manner
- Always handled sensitive information in a confidential and respectful manner
- Intent upon tracing problems to their source and enacting solutions in a permanent and easily-understandable way
- Adapted quickly to new technology, staying efficient and on-track to deliver top-notch customer service
- Worked well independently and on a team to solve problems
- Intent upon documenting all difficult or mundane and easily-missed problems so those who might have trouble can find a how-to when more experienced technicians are not present to help
- Maintained standards by orienting, training, and monitoring all new pharmacy technicians
Education
Bachelor of Arts - English
Kent State University
Canton, OHBachelor of Science - Computer And Information Sciences
Kent State University
Canton05-2023
Skills
- Operational efficiency
- Training and mentoring
- Safety management
- Warehouse management
- Client Management
- Capacity and demand planning
- Security management software (Wireshark, etc)
- Troubleshooting device failure and repair
- Data analysis
- Organization and followup
Accomplishments
- Researched issues and conflicts to determine the best solutions, which enabled better response times and reduced complaint calls.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved work instruction development which led to streamlined processes and accelerated training materials.
- Overtook two adjacent departments and streamlined practices within my first year and assisted in the transitionary running of a fourth.
Certification
- Certification Introduction to Networking Security
Languages
English
Native or Bilingual
Japanese
Limited Working
Timeline
Team Leader, Logistics
MCPc
10.2023 - Current
IT Consultant/Team Leader
Teksystems
02.2022 - Current
Senior Certified Pharmacy Technician
Giant Eagle
06.2007 - 02.2022
Bachelor of Arts - English
Kent State University
Bachelor of Science - Computer And Information Sciences
Kent State University
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