Brittany Deloya
Albuquerque
Summary
Motivated Assistant Operations Manager develops and implements operational plans and schedules.
Organized and mindful prioritizer addressing improvements, for the store, the community, and the company mission.
Dependable candidate, successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team and company mission goals
Strong leader and problem-solver dedicated to operations and procedures.
Uses independent decision-making skills and sound judgment to positively impact company success and growth and employee improvement.
Skilled in working under pressure and adapting to new situations, challenges, and new management to best enhance and expand the company's mission.
Overview
5
5
years of professional experience
Work History
Assistant Manager of Operations
St. Vincent's De Paul Thrift Store
2021.04 - Current
- Streamlined operations by implementing efficient workflow processes and procedures.
- Enhanced employee productivity through regular training sessions and performance evaluations.
- Optimized inventory management by closely monitoring stock levels and placing timely orders.
- Reduced operational costs by identifying areas of improvement and implementing cost-saving measures.
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
- Coordinated with General Manager in different operational issues and promotional activities.
Customer Associate
Walgreens
2019.01 - 2021.01
- Enhanced customer satisfaction by providing timely and accurate product information.
- Resolved customer issues efficiently, resulting in positive feedback and increased loyalty.
- Streamlined the checkout process for faster transactions and improved customer experience.
- Assisted in maintaining store cleanliness, contributing to a pleasant shopping environment.
Education
High School Diploma -
School On Wheels
Albuquerque05.2011
Skills
- Employee Supervision
- Purchasing and Planning
- Cost Analysis and Savings
- Project Management
- Training and Mentoring
- Team Leadership
- Problem Solving
- Customer Service
- Attention to Detail
- Adaptability
- Delegation Skills
- Decision Making
- Organizational Skills
- Policy Enforcement
- Operations Management
- Employee Development
- Staff Training/Development
- Change Management
- Goal Setting
Timeline
Assistant Manager of Operations
St. Vincent's De Paul Thrift Store
2021.04 - Current
Customer Associate
Walgreens
2019.01 - 2021.01
High School Diploma -
School On Wheels
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