Summary
Overview
Work History
Education
Skills
Timeline
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Brittany DeVoss

Montpelier,VA

Summary

Throughout my work experience I have excelled with customer and patient satisfaction. Working as a Patient Care Technician on the 5th floor rehab as grown my knowledge in the clinical setting widely. I have an absolute growing love for patient care. During my time at Johnston Willis I have acted as a chairman for the patient care technician committee, and I have also won a Bee award and have received multiple nominations!

Overview

9
9
years of professional experience

Work History

Nurse Extern

Johnston Willis Hospital
11.2022 - Current
  • Assisted with activities of daily living by helping patients with bathing, changing clothes, eating, and daily hygiene tasks.
  • Assisted with patient ambulation and use of mobility assistance aids to reduce risks.
  • Monitored patient vital signs and reported any changes to nursing staff.
  • Observed and reported any changes in patient condition to proactively address potential risks.
  • Promoted a safe and comfortable environment for patients by adhering to infection control protocols and maintaining cleanliness within the facility.
  • Documented and communicated patient information in EMR system for accurate tracking.
  • Monitored and documented patient intake and output levels and reported concerns to care team.
  • Demonstrated adaptability by working seamlessly across various clinical units based on staffing needs or volume fluctuations within the hospital setting.
  • Provided compassionate care to patients during difficult times, promoting emotional well-being and recovery.
  • Handled specimen collection and prepared for transport to facilitate laboratory testing.

Service Writer

Gary Chapman Automotive Repair
06.2015 - 11.2022
  • Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
  • Responded to customer calls and emails to answer questions about products and services.
  • Reduced wait times for customers by effectively managing appointment schedules and coordinating with technicians.
  • Improved customer satisfaction by providing timely and accurate service estimates.
  • Addressed customer concerns promptly and professionally, fostering trust and loyalty among clientele.
  • Assisted in inventory management, helping maintain appropriate stock levels for parts department.
  • Enhanced communication between technicians and customers by acting as a liaison, resulting in clear expectations and better understanding of repair services.
  • Stayed up-to-date on technical knowledge through continuous education courses and manufacturer-provided training materials.

Head Varsity Lacrosse Coach

Hanover County
01.2022 - 08.2022
  • Increased player recruitment rates with targeted outreach efforts to local schools and youth leagues.
  • Coordinated preseason tryouts and evaluated potential talent fairly and efficiently to assemble a competitive roster.
  • Addressed disciplinary issues promptly while maintaining fairness and consistency in enforcing team rules and expectations.
  • Expanded community involvement by organizing youth clinics and volunteer initiatives involving the varsity team members.
  • Fostered a positive team culture by promoting sportsmanship, respect, and dedication among athletes.
  • Improved athlete physical conditioning with tailored fitness programs and nutrition guidance.
  • Recognized individual achievements with awards ceremonies celebrating standout performances both on the field and in the classroom.

Education

Associate Degree In Nursing - Nursing

Southside College of Health Science
Colonial Heights, VA

Associate Degree - Business Administration

Rappahannock Community College
Saluda, VA
04.2023

Association Degree - Health Sciences

Rappahannock Community College
Saluda, VA
05.2022

High School Diploma -

Lee Davis High School
Mechanicsville, VA
06.2020

Skills

  • Vital signs monitoring
  • Clinical judgment
  • Compassionate Care
  • Feeding Assistance
  • Electronic Charting
  • Mobility Assistance
  • Catheter Care
  • Infection Control
  • Documentation accuracy
  • Blood Draw and Sample Collection
  • Certified in CPR/AED

Timeline

Nurse Extern

Johnston Willis Hospital
11.2022 - Current

Head Varsity Lacrosse Coach

Hanover County
01.2022 - 08.2022

Service Writer

Gary Chapman Automotive Repair
06.2015 - 11.2022

Associate Degree In Nursing - Nursing

Southside College of Health Science

Associate Degree - Business Administration

Rappahannock Community College

Association Degree - Health Sciences

Rappahannock Community College

High School Diploma -

Lee Davis High School

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Brittany DeVoss