Brittany Dewar

• Boosted social media presence through engaging content creation and consistent posting schedules ranking Warfel Construction in the top 3 out of 10 against competitors in 2023 and 2024.
• Project managed complete website redesign
• Created and executed press releases, blog posts, and articles to help position the company as experts in certain fields
• Developed comprehensive marketing plans including social media, email marketing, and digital marketing that aligned with overall business objectives and drove growth in target markets.
• Collaborated with other internal departments to ensure their marketing needs were met
• Manage marketing vendors for promotional items, print, design, apparel, and photography

• Maintain accurate client records, keeping track of all print and promotional product orders from initial contact to delivery for 20+ accounts
• Generate quotes, process purchase orders, and invoices
• Forecast and track key account metrics and sales results
• Collaborate with sales team to achieve quotas and identify areas of opportunity
• Maintain a thorough understanding of the print industry, graphic design, prepress, offset printing, digital printing, bindery, finishing, mailing, assembly, and fulfillment/warehousing services

• Coordinate sponsorships and events such as arranging dates/times, event space, set up, company representatives, and creating and/or ordering promotional products/supplies.
• Develop event program materials including displays, flyers, documents, giveaways, and other collateral, as necessary
• Create and optimize blog content, social posts, ad copy, and video content to support the execution of campaigns
• Assist management with job ads ensuring job advertisements are placed correctly and applications are received and sent to the appropriate personnel.
• Assist with updates to company websites in a timely fashion
• Craft online review responses and manage customer communications through various channels
• Provide weekly traffic reports to upper management
• Act as a liaison to proactively resolve and respond to issues, both internally and across third-party platforms

• Managed front desk operations to ensure that all guests received superior customer service, including checking guests in and out, reservations, and guests requests
• Supervised the training and development of front desk staff to ensure the highest level of guest service and satisfaction
• Maintained account records and ran reports detailing daily actions and account expenses
• Coordinated with room service, housekeeping and maintenance to meet guests requests