BRITTANY DIAL
Accounting
Charleston,SC
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 10+ years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
Work History
Transaction Coordinator/ Office Manager
Premier Real Estate
Charleston, SC
01.2019 - 01.2021
Business Developer
Charleston, SC
01.2019 - 01.2019
- Developed and implemented a system for delivery and retrieval of the products that resulted in effectively increasing productivity and improving inventory management
- Maintained and emphasized customer service, resulting in quality interaction & a memorable customer experience
- Cross functional business coordination of new processes, gather requirements from business, system enhancements/limitations and process improvements
- Deliver end user training for all new system enhancements and ensure the new process is documented
- Created new procedures, standards, and practices to more efficiently and effectively manage goals and objectives within the department
- Created training documentation and provided training for all employees on the inventory management system I custom built
- Assisted with internal/external audits as required
- Was responsible for maintaining the financial accuracy and the integrity of the inventory process, systems and reporting
- Partner with team members to improve and re-engineer current business operations to deliver measurable savings, additional revenue and cost avoidance
- Enter all contracts sold company-wide into QuickBooks
- Entered billing in accounting software and invoiced customers their monthly service agreement
- Stayed in constant contact with vendors to ensure the accounting system was up to date on pricing and perspective discounts
- Manage, organize and create excel databases and tracking spreadsheets
Sales Support Specialist
Charleston, SC
01.2018 - 01.2019
- Management of marketing project list, new hire training procedures, daily activity of new sales representatives, and all materials for all sales representatives
- Assist in hiring for all locations for sales representatives
- Enter all contracts sold company-wide
- Learn and train on all existing and new equipment/furniture that we sell
- Implement CRM solution for Sales
- Create and implement a more efficient ordering process
- Help implement a bar-coding inventory system
- Use 2020 Giza (AutoCAD) drawing program to create furniture quotes and allocation of space for clients
- Assist the CEO in any daily needs
- Search and complete state contract bids for Georgia and South Carolina
- Manage, organize and create excel databases and tracking spreadsheets
- Manage workflow database and actively track all opportunities
- Create and manage vendor lists
Billing Specialist
Charleston, SC
01.2017 - 01.2018
- Answer phones and enter customer support tickets into a ticketing software (Miracom)
- Create billing for customers through our service agreements
- Set up and manage working files for projects and maintain files electronically within the company’s web- based document management system for projects
- Process all contracts company-wide
- Work with sales representatives to ensure accurate paperwork to process
- Receive and distribute all mail for the company
The Netting Builder – Estimator/Consultant
, NC
01.2015 - 01.2017
- Visited on site locations, to measure and determine the scope of work
- Coordinated with budget office to verify figures used to prepare estimates
- Prepared estimates of labor and materials costs for each project
- Coordinated with clients to determine the full range of costs
- Maintained an updated database of historical cost data
Operations Management
Greenville, SC
01.2013 - 01.2015
- Management of all business operations, production, quality control, human resources, and marketing
- Developed, implemented, and evaluated systems and procedures to support manufacturing process development
- Established budgetary guidelines for labor, materials, supplies, capital expenditures, and external training in support of manufacturing activities
- Maintained accounting controls by establishing a chart of accounts; defining accounting policies and procedures
- Developed training programs specific for each area that helped new employees learn SOPs as well as follow-up throughout the year to monitor progress
- Developed procedures that decreased overall scrap rate in the warping/threading department by nearly 10%
- Reduced material and labor costs from 38% down to 24% of goods sold revenue
- Achieved revenue and profit growth of 23% each year
Accounts Manager
Vantage Payments
Scottsdale, AZ
01.2012 - 01.2013
- Achieved accounting operational objectives by contributing accounting information and recommendations for strategic plans
- Prepared action plans; implemented production, productivity, quality, and customer- service standards
- Resolved problems; completed audits; identified trends; determined system improvements; implemented change
- Confirmed financial status by monitoring revenue and expenses; coordinated the collection, consolidation, and evaluation of financial data; prepared special reports
- Integrated new clients into E-commerce
- Discussed exchange rates with new clients pertaining to their business structure.
Executive Administrative Assistant
Pacific Monarch Resorts
Scottsdale, AZ
01.2010 - 01.2012
- Collaborated with other administrative team members, human resources and the finance department on special projects and events
- Provided logistical support to visiting executives in coordination with other Executive Assistants
- Handled and distributed all incoming and outgoing mail for the team
- Created and maintained computer and paper-based filing and organization systems for records, reports and documents
- Scheduled Board of Directors meetings and assisted with meeting materials and agendas
Operations Manager
cta Hansen
Greenville, SC
01.2009 - 01.2010
- Developed financial documents for the CPA; created and organized files for clients
- Spoke with all of our clients, and answered any questions they might have
- Performed billing and collections using Imagine Time software
- Registered with FINRA (Financial Industry Regulatory Authority).
Sales Representative and Customer Service Specialist
Tan Universe
Asheville, NC
01.2008 - 01.2009
- Counted the register and reconciled the sales of the day to the logged sales
- Sold products that were offered as part of our quota and sales incentives
- Opened and closed the store as needed
- During Employment I became certified in tanning through Sun Focus
Education
Associate - Science (Computer Engineering
Greenville Technical College
01.2010 - 01.2015
Associate - Nursing
Gateway Community College
01.2010 - 01.2013
Skills
Microsoft Suiteundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
Transaction Coordinator/ Office Manager
Premier Real Estate
01.2019 - 01.2021
Business Developer
01.2019 - 01.2019
Sales Support Specialist
01.2018 - 01.2019
Billing Specialist
01.2017 - 01.2018
The Netting Builder – Estimator/Consultant
01.2015 - 01.2017
Operations Management
01.2013 - 01.2015
Accounts Manager
Vantage Payments
01.2012 - 01.2013
Executive Administrative Assistant
Pacific Monarch Resorts
01.2010 - 01.2012
Associate - Science (Computer Engineering
Greenville Technical College
01.2010 - 01.2015
Associate - Nursing
Gateway Community College
01.2010 - 01.2013
Operations Manager
cta Hansen
01.2009 - 01.2010
Sales Representative and Customer Service Specialist
Tan Universe
01.2008 - 01.2009
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