BRITTANY DIAL
Accounting
Charleston,SC
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 10+ years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
Work History
Transaction Coordinator/ Office Manager
Premier Real Estate
Charleston, SC
01.2019 - 01.2021
Business Developer
Charleston, SC
01.2019 - 01.2019
- Developed and implemented a system for delivery and retrieval of the products that resulted in effectively increasing productivity and improving inventory management
- Maintained and emphasized customer service, resulting in quality interaction & a memorable customer experience
- Cross functional business coordination of new processes, gather requirements from business, system enhancements/limitations and process improvements
- Deliver end user training for all new system enhancements and ensure the new process is documented
- Created new procedures, standards, and practices to more efficiently and effectively manage goals and objectives within the department
- Created training documentation and provided training for all employees on the inventory management system I custom built
- Assisted with internal/external audits as required
- Was responsible for maintaining the financial accuracy and the integrity of the inventory process, systems and reporting
- Partner with team members to improve and re-engineer current business operations to deliver measurable savings, additional revenue and cost avoidance
- Enter all contracts sold company-wide into QuickBooks
- Entered billing in accounting software and invoiced customers their monthly service agreement
- Stayed in constant contact with vendors to ensure the accounting system was up to date on pricing and perspective discounts
- Manage, organize and create excel databases and tracking spreadsheets
Sales Support Specialist
Charleston, SC
01.2018 - 01.2019
- Management of marketing project list, new hire training procedures, daily activity of new sales representatives, and all materials for all sales representatives
- Assist in hiring for all locations for sales representatives
- Enter all contracts sold company-wide
- Learn and train on all existing and new equipment/furniture that we sell
- Implement CRM solution for Sales
- Create and implement a more efficient ordering process
- Help implement a bar-coding inventory system
- Use 2020 Giza (AutoCAD) drawing program to create furniture quotes and allocation of space for clients
- Assist the CEO in any daily needs
- Search and complete state contract bids for Georgia and South Carolina
- Manage, organize and create excel databases and tracking spreadsheets
- Manage workflow database and actively track all opportunities
- Create and manage vendor lists
Billing Specialist
Charleston, SC
01.2017 - 01.2018
- Answer phones and enter customer support tickets into a ticketing software (Miracom)
- Create billing for customers through our service agreements
- Set up and manage working files for projects and maintain files electronically within the company’s web- based document management system for projects
- Process all contracts company-wide
- Work with sales representatives to ensure accurate paperwork to process
- Receive and distribute all mail for the company
The Netting Builder – Estimator/Consultant
, NC
01.2015 - 01.2017
- Visited on site locations, to measure and determine the scope of work
- Coordinated with budget office to verify figures used to prepare estimates
- Prepared estimates of labor and materials costs for each project
- Coordinated with clients to determine the full range of costs
- Maintained an updated database of historical cost data
Operations Management
Greenville, SC
01.2013 - 01.2015
- Management of all business operations, production, quality control, human resources, and marketing
- Developed, implemented, and evaluated systems and procedures to support manufacturing process development
- Established budgetary guidelines for labor, materials, supplies, capital expenditures, and external training in support of manufacturing activities
- Maintained accounting controls by establishing a chart of accounts; defining accounting policies and procedures
- Developed training programs specific for each area that helped new employees learn SOPs as well as follow-up throughout the year to monitor progress
- Developed procedures that decreased overall scrap rate in the warping/threading department by nearly 10%
- Reduced material and labor costs from 38% down to 24% of goods sold revenue
- Achieved revenue and profit growth of 23% each year
Accounts Manager
Vantage Payments
Scottsdale, AZ
01.2012 - 01.2013
- Achieved accounting operational objectives by contributing accounting information and recommendations for strategic plans
- Prepared action plans; implemented production, productivity, quality, and customer- service standards
- Resolved problems; completed audits; identified trends; determined system improvements; implemented change
- Confirmed financial status by monitoring revenue and expenses; coordinated the collection, consolidation, and evaluation of financial data; prepared special reports
- Integrated new clients into E-commerce
- Discussed exchange rates with new clients pertaining to their business structure.
Executive Administrative Assistant
Pacific Monarch Resorts
Scottsdale, AZ
01.2010 - 01.2012
- Collaborated with other administrative team members, human resources and the finance department on special projects and events
- Provided logistical support to visiting executives in coordination with other Executive Assistants
- Handled and distributed all incoming and outgoing mail for the team
- Created and maintained computer and paper-based filing and organization systems for records, reports and documents
- Scheduled Board of Directors meetings and assisted with meeting materials and agendas
Operations Manager
cta Hansen
Greenville, SC
01.2009 - 01.2010
- Developed financial documents for the CPA; created and organized files for clients
- Spoke with all of our clients, and answered any questions they might have
- Performed billing and collections using Imagine Time software
- Registered with FINRA (Financial Industry Regulatory Authority).
Sales Representative and Customer Service Specialist
Tan Universe
Asheville, NC
01.2008 - 01.2009
- Counted the register and reconciled the sales of the day to the logged sales
- Sold products that were offered as part of our quota and sales incentives
- Opened and closed the store as needed
- During Employment I became certified in tanning through Sun Focus
Education
Associate - Science (Computer Engineering
Greenville Technical College
01.2010 - 01.2015
Associate - Nursing
Gateway Community College
01.2010 - 01.2013
Skills
Microsoft SuiteProficient in Microsoft Office including Word, Excel, PowerPoint and Outlook QuickBooksExtensive knowledge of QuickBooks Pro, Enterprise and QuickBooks onlineCertified Pro through Quickbooksnet ADP/Performance PayrollExperienced in payroll processing software 2020 Design Drawing Software (Auto CAD)Experienced in drawing floorplans and space planningOrganized and EfficientSelf-motivated and AssertiveExtensive Administrative and Management ExperienceExcellent Customer Service Skills
Bookkeeping
Bookkeeping
Policy and procedure modification
Project Management
Account Reconciliation
Expense reporting
Workflow planning
Office management
Business administration
Office administration
Organizational skills
Administrative support
Staff Management
Payroll and budgeting
Scheduling
Budgeting
Presentation design
Relationship building
Mail handling
Excellent multi-tasking ability
Documentation and control
Financial transactions
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
Transaction Coordinator/ Office Manager
Premier Real Estate
01.2019 - 01.2021
Business Developer
01.2019 - 01.2019
Sales Support Specialist
01.2018 - 01.2019
Billing Specialist
01.2017 - 01.2018
The Netting Builder – Estimator/Consultant
01.2015 - 01.2017
Operations Management
01.2013 - 01.2015
Accounts Manager
Vantage Payments
01.2012 - 01.2013
Executive Administrative Assistant
Pacific Monarch Resorts
01.2010 - 01.2012
Associate - Science (Computer Engineering
Greenville Technical College
01.2010 - 01.2015
Associate - Nursing
Gateway Community College
01.2010 - 01.2013
Operations Manager
cta Hansen
01.2009 - 01.2010
Sales Representative and Customer Service Specialist
Tan Universe
01.2008 - 01.2009