Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Dickens

Lillington,NC

Summary

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

6
6
years of professional experience

Work History

Cashier

Bojangles' Famous Chicken 'n Biscuits
09.2024 - Current
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and recommendations to enhance shopping experience.
  • Maintained cleanliness and organization of checkout area to ensure smooth operations.
  • Collaborated with team members to manage high-volume customer traffic effectively.
  • Handled cash and electronic payments accurately while adhering to company policies.
  • Learned and followed safety protocols to create a secure environment for customers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Addressed customer needs and made product recommendations to increase sales.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Afternoon Preschool Teacher

Grace Christian Child Development Center
07.2021 - 05.2024
  • Developed and implemented engaging lesson plans tailored to diverse preschool learning styles.
  • Assisted in managing daily classroom activities, promoting positive behavior among students.
  • Utilized educational tools and resources effectively to enhance student learning experiences.
  • Organized creative play activities that stimulated cognitive and physical growth in children.
  • Participated in ongoing professional development opportunities to stay current on best practices in early childhood education.
  • Implemented creative art projects that encouraged self-expression while reinforcing core concepts learned in class.
  • Contributed to a positive classroom environment by fostering strong relationships with students, parents, and colleagues.
  • Improved student behavior and focus through consistent reinforcement of classroom rules and expectations.
  • Managed classroom time effectively to maximize instructional time while allowing for breaks and transitions throughout the day.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Allowed for ample outdoor discovery time in schedule each day.
  • Established positive relationships with students and families.
  • Monitored classroom to verify safe and secure environment.
  • Modeled positive behavior and communication skills for students.
  • Guided students to develop social, emotional and physical skills.
  • Supported students in developing self-esteem and self-confidence.
  • Implemented age-appropriate curricula to meet needs of young learners.
  • Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.

Cashier

Circle K
01.2021 - 06.2022
  • Adapted quickly to new software updates for improved transaction processing speed.
  • Supported inventory management by restocking shelves during downtime efficiently.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of checkout area to ensure smooth operations.
  • Collaborated with team members to manage high-volume customer traffic effectively.
  • Handled cash and electronic payments accurately while adhering to company policies.

Cashier

Hardee's Restaurant
10.2020 - 10.2021
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Used POS system to enter orders, process payments and issue receipts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Sandwich Artist

SUBWAY®Restaurants
10.2020 - 12.2020
  • Prepared custom sandwiches by accurately following customer specifications and preferences.
  • Managed inventory levels, ensuring fresh ingredients availability while minimizing waste.
  • Trained new staff on food preparation techniques and customer service standards.
  • Implemented efficient assembly line processes to enhance order speed and accuracy.

Shopper

Walmart
08.2020 - 09.2020
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Demonstrated speed and accuracy in order item selection.
  • Selected best-quality perishable items such as meat and produce.

Team Member

McDonald's Restaurant
04.2019 - 08.2020
  • Delivered exceptional customer service, ensuring satisfaction during high-volume shifts.
  • Operated kitchen equipment efficiently to prepare food items consistently and safely.
  • Maintained cleanliness and organization of work areas, adhering to health and safety standards.
  • Collaborated with team members to optimize workflow and reduce wait times for customers.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Ensured compliance with health and safety regulations, conducting regular checks and staff training.

Education

GED -

Central Carolina Community College
Sanford, NC
01-2022

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Money handling
  • Cash register operation
  • Order taking
  • Cash register systems
  • Payment processing
  • Product restocking
  • Merchandise restocking
  • Cash drawer balancing
  • POS system operations
  • Payment collection
  • ID verification
  • Attention to detail
  • Inventory management
  • Order packaging
  • Sales expertise
  • Decision making aptitude
  • Point of sale operation
  • Identification checks
  • Loyalty program promotion
  • Liquor regulations and compliance
  • Liquor law compliance
  • Inventory restocking
  • Credit card processing
  • Basic math
  • Upselling techniques
  • Dependability and reliability
  • Gift card handling
  • Hospitality and accommodation
  • Credit and cash transactions
  • Problem-solving
  • Honest and dependable

Timeline

Cashier

Bojangles' Famous Chicken 'n Biscuits
09.2024 - Current

Afternoon Preschool Teacher

Grace Christian Child Development Center
07.2021 - 05.2024

Cashier

Circle K
01.2021 - 06.2022

Cashier

Hardee's Restaurant
10.2020 - 10.2021

Sandwich Artist

SUBWAY®Restaurants
10.2020 - 12.2020

Shopper

Walmart
08.2020 - 09.2020

Team Member

McDonald's Restaurant
04.2019 - 08.2020

GED -

Central Carolina Community College

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