Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Dodge

Marshfield,MO

Summary

Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 10+ years of experience working in busy environments. Hardworking Package Handler with more than 6 months in package handling. Productive working independently and using appropriate judgment. Well-equipped at loading and unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment. Excellent interpersonal, organizational and time management abilities. Resourceful package handler able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.

Overview

10
10
years of professional experience

Work History

Package Handler

Fedex
Strafford, MO
07.2021 - Current
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Assembled, sealed and loaded packages into correct trucks.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Removed debris and hazardous materials from packing area to avoid contamination.
  • Handled inventory control and cycle counting procedures.
  • Informed purchasing team of missing or damaged items immediately when unloading and receiving.
  • Safely transported hazardous items using equipment avoiding accidents and mishaps.

CAP 1 Associate

Walmart
Marshfield, MO
04.2015 - 07.2021
  • Maintained merchandise presentation by removing damaged goods, stocking and rotating merchandise and signing and pricing merchandise.
  • Counted supplies in stock room and posted totals to inventory records using RF scanner.
  • Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
  • Organized on-site stockroom to maximize existing space and improve efficiency, boosting efficiency.
  • Operated forklift to load and unload inventory and organized new inventory on department-specific pallets for easier output.
  • Coached team on best practices for shipment, sales floor replenishment and product presentation.
  • Partnered with store team to enforce loss prevention and safety awareness policies.
  • Kept work areas neat, clean and free from debris.
  • Picked and packed order items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Stocked shelves, racks, and cases with new or transferred merchandise.
  • Greeted customers and directed to requested products.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Stocked designated items on shelves, end caps and displays.
  • Interacted with guests in friendly and knowledgeable way.
  • Unloaded deliveries from trucks in prompt fashion.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Stocked shelves to match planogram images and instructions.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Moved and lifted heavy loads of merchandise using equipment.
  • Manually transported warehouse materials weighing 100+ pounds and maintained stamina while standing, sitting, bending and walking for extended periods of time.
  • Greeted store customers and discussed needs.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.
  • Managed timely and effective replacement of damaged or missing products.
  • Supervised and trained new staff in performing census.
  • Received new stock and input values into computer system.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Marked stock with identification tags and labels to outline information such as storage locations.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Assisted customers with large and heavy loads by transporting packages to customers' vehicles.
  • Recorded daily activities for inventory control.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Addressed customer complaints and requests by resolution or escalation.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Worked with customers to pack items according to specific desires and requirements.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Operated smart computer system, hand-held inventory control device and calculator to perform accuracy.
  • Updated merchandise pricing to match new values and special promotional rates.
  • Maintained store assets with effective loss prevention strategies.
  • Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
  • Assessed shelves in all department to determine which items to replenish or reorder.

Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes.

  • Rang up customer purchases and carefully counted back currency and bills, reducing drawer errors.

Janitorial Worker

ABM Janitorial Services
Nixa, MO
11.2014 - 04.2015
  • Swept hard surface floors using broom or push broom dust mop.
  • Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
  • Damp-mopped hard floors to clean and remove residue or spillage.
  • Sanitized break area kitchen counters, tables and sinks.
  • Dusted surfaces, ledges, fixtures and furniture.
  • Cleaned and sanitized drinking fountains.
  • Wiped light switches, switch plates, door knobs, door frames and door jambs.
  • Hand-cleaned telephones, door knobs, and remote controls.
  • Polished stainless steel fixtures and furniture details.
  • Assembled basic furniture and supplies for offices and other multi-use rooms.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Kept building spaces premises clean inside and outside.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Checked in and stocked inventory throughout facility.
  • Reported vandalism or other damage to property to supervisor.
  • Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.

Cashier

Price Cutters
Springfield, MO
11.2013 - 03.2014
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Greeted all patients per day.
  • Reviewed weekly sales ads and monitored price changes.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.

Sandwich Artist

Subway
Strafford, MO
02.2013 - 04.2013
  • Greeted guests, promoted specials and took orders.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Shared information with customers about menu items, preparation methods and ingredients.
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
  • Interpreted food order slips per shift to prepare food according to customer orders.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Prepared salads, soups and sandwiches for customers.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Brewed coffee and tea and changed out drink station syrups.
  • Operated as full-service food provider in Subway establishment by taking orders, preparing meals and collecting payments.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Operated scale and slicer kitchen gadgets to prepare meats, vegetables and condiments for service.
  • Observed customer purchases in line and differentiated between standard portions.

Overnight Stocker

Walmart
Branson, MO
10.2010 - 12.2010
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Checked aisles for spills to complete quick clean-up.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Stocked shelves, racks, and cases with new or transferred merchandise.
  • Kept work areas neat, clean and free from debris.
  • Stocked shelves to match planogram images and instructions.
  • Interacted with guests in friendly and knowledgeable way.
  • Stocked designated items on shelves, end caps and displays.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Hauled freight items from stock, using pallet jacks equipment and placed on correct store shelves.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Transported merchandise pallets to move in warehouse.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Marked stock with identification tags and labels to outline information such as storage locations.
  • Maintained store assets with effective loss prevention strategies.
  • Addressed customer complaints and requests by resolution or escalation.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.

Cashier

Wendys Restaurant
Springfield, MO
07.2008 - 10.2008
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.

Cashier

McDonald's
Springfield, MO
06.2004 - 09.2005
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.

Education

High School Diploma -

Hillcrest High School
Springfield
05.2005

Skills

  • Manual Dexterity
  • Tractor Operation
  • Physical Strength and Stamina
  • Container Tagging and Marking
  • Work Order Following
  • Team Collaboration
  • Quality Assessment and Assurance
  • Problem Solving
  • Equipment Operation
  • Electric Pallet Jacks
  • Materials Handling Safety Training
  • Stacking and Staging
  • Deadline Meeting
  • OSHA Compliance
  • Inventory Tracking
  • Attention to Detail
  • Tool and Supply Organization
  • Willing to Learn
  • Accuracy and Precision

Timeline

Package Handler

Fedex
07.2021 - Current

CAP 1 Associate

Walmart
04.2015 - 07.2021

Janitorial Worker

ABM Janitorial Services
11.2014 - 04.2015

Cashier

Price Cutters
11.2013 - 03.2014

Sandwich Artist

Subway
02.2013 - 04.2013

Overnight Stocker

Walmart
10.2010 - 12.2010

Cashier

Wendys Restaurant
07.2008 - 10.2008

Cashier

McDonald's
06.2004 - 09.2005

High School Diploma -

Hillcrest High School
Brittany Dodge