Brittany Donald
Royse City,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Director
Children's Park Learning Center
06.2023 - 02.2024
- Created and updated records and files to maintain document compliance.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Trained and mentored new employees on industry practices and business operations.
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
Assistant Manager
Home2 Suites By Hilton
08.2022 - 03.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Assistant General Manager
Hyatt Place
10.2021 - 06.2022
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Assistant Manager
WestEnd Pizza
09.2020 - 02.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Daycare Teacher
Billie Kids Daycare
02.2020 - 06.2020
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
Education
Associate of Applied Science - Accounting Technology And Bookkeeping
Vista College
Richardson, TX09.2021
Associate of Applied Science - Business Administration
Vista College
Richardson, TX09.2018
GED -
Blinn College
Brenham, TX07.2017
Skills
- Staff Management
- Creative Direction
- Strategic Planning
- Data Analysis
- Employee Relations
- Team Operations
- Regulatory Compliance
Certification
CPR Certified
Timeline
Assistant Director
Children's Park Learning Center
06.2023 - 02.2024
Assistant Manager
Home2 Suites By Hilton
08.2022 - 03.2023
Assistant General Manager
Hyatt Place
10.2021 - 06.2022
Assistant Manager
WestEnd Pizza
09.2020 - 02.2021
Daycare Teacher
Billie Kids Daycare
02.2020 - 06.2020
Associate of Applied Science - Accounting Technology And Bookkeeping
Vista College
Associate of Applied Science - Business Administration
Vista College
GED -
Blinn College
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