BRITTANY DOUGLAS
Summary
High-impact Human Resources Supervisor with a strong record of driving operational excellence, maximizing productivity, and delivering efficient HR solutions. Specialized in employee relations, conflict resolution, payroll administration, benefits management, recruitment, and performance optimization. Proven leader with exceptional communication, decision-making, and workforce management skills that strengthen engagement, reduce risk, and support business goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Management Analyst
Food and Drug Administration
Silver Spring
01.2023 - Current
- Led recruitment initiatives for federal government roles, managing end-to-end hiring processes and ensuring compliance with OPM and merit system principles.
- Served as strategic advisor on workforce structure, reclassification, and succession planning for leadership.
- Guided internal policy alignment and evaluated SOPs to enhance classification and staffing operations.
- Supported federal audits while collaborating cross-functionally on human capital reporting and process redesign.
- Identified outreach platforms, including virtual conferences and career events, aligned with company hiring needs.
- Developed partnerships with organizations and educational institutions to build talent pipelines for recruitment objectives.
- Participated in career fairs and other recruitment opportunities to attract qualified candidates.
- Provided expertise in federal human capital data management, offering analytical consultative services to program resources.
HR Talent Acquisition Manager
Adecco Group
02.2021 - 12.2022
- Oversaw recruiting, onboarding, and talent operations across a 500+ workforce, ensuring alignment with compliance and business goals.
- Led initiatives to modernize employee lifecycle processes, increase efficiency, and improve engagement.
- Resolved escalated ER issues and advised management on complex HR matters, labor law, and policy.
- Delivered HR insights through data reporting and engagement surveys to support workforce planning.
HR Talent Acquisition Partner
Dept. for Aging & Rehabilitative Services
04.2020 - 02.2021
- Managed recruiting strategy, onboarding, and HR reporting for statewide roles under federal and state compliance standards.
- Developed HR dashboards and hiring metrics; advised leadership on human capital and staffing trends.
- Ensured EEO-compliant processes and contributed to policy standardization across departments.
Human Resource Manager
Randstad
Richmond
08.2018 - 03.2019
- Directed HR programs and policies to enhance operational efficiency.
- Administered payroll processing, ensuring timely and accurate employee payments in compliance with regulations.
- Managed employee onboarding and benefits administration across multiple HR systems.
- Supported policy development and conducted internal audits; resolved employee relations and leave issues efficiently.
- Collaborated with department managers to create tailored training programs for team members.
Full-Life Cycle Recruiter
Exclusive Staffing
Richmond
01.2013 - 07.2018
- Supplied recruitment strategies for up to 100 requisitions, enhancing talent acquisition effectiveness.
- Utilized Applicant Tracking Systems (ATS).
- Managed vendor relationships in Vendor Management Systems (VMS), to optimize client services and streamline operations.
- Led development of recruiting plans for open positions, implementing personnel policies and procedures.
- Executed comprehensive interviewing and hiring processes, ensuring compliance with equal employment opportunities (EEO).
- Oversaw employee relations and retention initiatives to promote workplace satisfaction.
- Handled FMLA, Virginia State Disability, and workers’ compensation claims, ensuring timely communication with employees.
- Conducted unemployment hearings and processed EEO claims to resolve disputes effectively.
- Designed efficient sourcing strategies in collaboration with leadership to meet staffing demands.
Education
Master's Degree - Public Administration
University of Phoenix
Phoenix, AZ12.2024
Bachelor's Degree - Human Resource Management
ECPI University
Virginia Beach, VA11.2022
Skills
- MS Office proficiency
- Federal HR compliance
- Workforce planning
- HRIS systems (Workday, Oracle, OBIEE)
- Policy alignment
- Data analytics
- Employee engagement
- HR process improvement
- Full life cycle recruitment and strategies
- Applicant tracking systems proficiency
- Vendor Management System Proficiency
- Payroll administration
- Benefits administration
- Employee relations and safety management
Certification
- EEO Awareness & No Fear Act Compliance, 2025
- Cybersecurity Awareness & Compliance, 2025
- Records Management Certification, 2025
- Anti-Harassment & Workplace Conduct Training, 2025
Timeline
Management Analyst
Food and Drug Administration
01.2023 - Current
HR Talent Acquisition Manager
Adecco Group
02.2021 - 12.2022
HR Talent Acquisition Partner
Dept. for Aging & Rehabilitative Services
04.2020 - 02.2021
Human Resource Manager
Randstad
08.2018 - 03.2019
Full-Life Cycle Recruiter
Exclusive Staffing
01.2013 - 07.2018
Master's Degree - Public Administration
University of Phoenix
Bachelor's Degree - Human Resource Management
ECPI University
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