BRITTANY DOUGLAS

Developed and executed comprehensive engagement strategies to enhance community involvement and partnership.

• Facilitated cross-functional workshops, improving communication and collaboration among stakeholders.
• Led team of 10+ engagement professionals and ambassadors, offering mentoring and coaching to build knowledge and skills.
• Assessed community needs through surveys and feedback, tailoring programs to align with identified gaps.
• Streamlined project workflows, enhancing team productivity and ensuring timely completion of initiatives to serve 6,000 children and families.
• Established metrics for evaluating program effectiveness, utilizing data to drive continuous improvement.
• Coordinated training sessions for 50 staff and volunteers, ensuring alignment with organizational goals and best practices.
• Collaborated with external partners to identify and implement innovative solutions to complex challenges.
• Conducted regular stakeholder meetings, fostering transparency and collaboration across 20+ agencies and 300+ organizations.

• Boosted sales by optimizing display placements, enhancing dealer compliance and inventory management.
• Ensured merchandising standards and asset maintenance, improving product availability.
• Facilitated account communications, leading to better store product assessments and needs fulfillment.
• Fostered strong dealer relationships through consistent communication and merchandising support, ensuring brand standards compliance.

• Managed store operations, ensuring accurate cash handling and opening/closing procedures.
• Built strong customer relationships, consistently surpassing sales targets.
• Collaborated in team roles, including cashier duties and product support.
• Guided customers on product features and services, enhancing satisfaction.
• Efficiently organized and maintained documentation and digital records.
• Fostered strong team relationships across departments to optimize store operations, resolve customer concerns, and ensure seamless product delivery.