Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

BRITTANY DUCLON

Green Bay

Summary

Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

General Manager + Regional Catering Manager

BelAir Cantina
2022 - Current
  • Led the successful opening of BelAir Cantina Green Bay, overseeing all hiring, training, and operational setup.
  • Manage daily operations at a high-volume location while maintaining top-tier guest satisfaction and performance.
  • Provide leadership support and mentorship to General Managers at two additional BelAir Cantina locations, ensuring consistency in service, staff development, and brand standards.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented comprehensive training program to increase employee productivity and morale.
  • Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
  • Designed catering packages to increase sales and customer experience.

General Manager + Catering Manager

Parker John’s BBQ & Pizza
2018 - 2022
  • Led the successful openings of the Green Bay and Appleton locations, overseeing hiring, training, and full operational setup.
  • Directed day-to-day restaurant operations, including staff management, inventory, scheduling, and vendor coordination.
  • Developed and executed localized social media marketing strategies to boost brand visibility and drive customer engagement.
  • Built and trained strong front- and back-of-house teams, promoting a culture of accountability, service, and internal growth.
  • Introduced operational improvements that increased labor efficiency and enhanced overall guest experience.
  • Developed and implemented strategies to increase sales and profitability.
  • Assisted in developing marketing materials to showcase the company''s catering services to potential clients effectively.
  • Coordinated logistics for multiple events simultaneously, maintaining seamless operations and timely execution.
  • Conducted post-event evaluations with clients, identifying areas for improvement and implementing changes accordingly.

General Manager

Taco Bell
2015 - 2018
  • Began as a cook and earned multiple promotions to Shift Lead, Assistant General Manager, and ultimately General Manager.
  • Oversaw operations for two high-volume Taco Bell locations in Appleton, leading teams of 25+ employees across both sites.
  • Increased speed-of-service and drive-thru times through focused training and improved team communication.
  • Managed labor, food costs, inventory control, and P&L performance to consistently meet or exceed company benchmarks.
  • Built a strong internal pipeline by mentoring hourly staff into leadership roles, improving retention and team morale.
  • Maintained high scores on internal audits and customer satisfaction metrics, including cleanliness, order accuracy, and service quality.

Education

Bachelor’s Degree - Business Management

University of Wisconsin, Green Bay
Green Bay, WI

Skills

  • Leadership & Team Development
  • Restaurant Opening & Training Program Development
  • Multi-Location Oversight
  • Strategic Planning & Operational Efficiency

Certification

  • ServSafe Manager
  • Alcohol Handler Certified

Timeline

General Manager + Regional Catering Manager

BelAir Cantina
2022 - Current

General Manager + Catering Manager

Parker John’s BBQ & Pizza
2018 - 2022

General Manager

Taco Bell
2015 - 2018

Bachelor’s Degree - Business Management

University of Wisconsin, Green Bay

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