Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brittany Dunlap

Tallahassee

Summary

Exceptionally detailed, organized, and highly accurate business professional with a unique ability to successfully manage multiple administrative projects simultaneously. Excellent organizational capabilities to facilitate efficiently and streamline office operations. Deliver outstanding results, leading to increased levels of responsibility and recognition. Well-developed interpersonal communication skills to work effectively with people from diverse professional and cultural backgrounds. Core areas of performance include: Superior phone communications, Microsoft Office proficiency, Filing / Data Entry Professional and knowledgeable senior receptionist versed in administrative support and customer service. Offering 10+ years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Director of First Impressions, Choice Counseling Specialist

Automated Health Systems
02.2014 - 04.2018
  • Serve as first point of contact for numerous visitors, including VIP's, vendors, and interview candidates
  • Effectively greet and provide prompt, courteous, and knowledgeable assistance
  • Screen resumes/applications submitted to company and administer pre-requisite interview testing
  • Participate in leadership meetings to transcribe notes
  • Handle multi-line phone system and maintain company-wide database
  • Support executives and handle extra projects as needed
  • Excel in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency.
  • Organized office events and meetings, ensuring seamless execution and participant satisfaction.
  • Contributed significantly to the development of policy updates regarding visitor access control within the premises.
  • Collaborated effectively with cross-functional teams to achieve common goals and maintain seamless operations.

Office Manager

Smith's Investigations
06.2010 - 02.2014
  • Scheduled and attended meetings, took minutes, edited and distributed meeting minutes
  • Ordered supplies and acted as a primary point of contact with vendors
  • Provided comprehensive administrative support to managers and staff
  • Greeted visitors and answered busy multi-line system, screened calls, and referred callers to appropriate personnel as necessary

Education

Bachelors of Science, Business Administration -

Florida Agricultural And Mechanical University
Tallahassee, FL
12.2027

Associates of General Studies in Business Administration -

Valencia Community College / Nova Southeastern University
Orlando, FL
01.2007

Skills

  • Effective Multitasking
  • Exceptional communication
  • File Organization
  • Data entry proficiency
  • Calendar Management
  • Tech-savviness
  • Multi-line phone operation
  • Appointment Setting
  • Meeting Coordination
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Team Collaboration
  • Customer and client relations
  • Relationship Building

Certification

  • MS Word
  • Excel
  • Outlook

Timeline

Director of First Impressions, Choice Counseling Specialist

Automated Health Systems
02.2014 - 04.2018

Office Manager

Smith's Investigations
06.2010 - 02.2014

Bachelors of Science, Business Administration -

Florida Agricultural And Mechanical University

Associates of General Studies in Business Administration -

Valencia Community College / Nova Southeastern University

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Brittany Dunlap