Brittany Durham
Madison,TN
Summary
Organized profesional with a 10 year career in multiple areas of healthcare and medical billing. Works quickly with insurance companies to resolve problematic disputes and handle patient inquiries. Brings can-do attitude to collaborating with medical professionals, insurance providers and clients to handle invoicing within high-traffic office environment.
Overview
12
12
years of professional experience
Work History
Sr. Sales Associate
Devil Dog Energy LLC
Huntsville , AL
2022.06 - Current
- Designed and delivered sales presentations to key decision makers
- Achieved 100% sales attainment in first year of direct sales
- Collaborated with other departments to improve lead generation and brand awareness
- Trained and assisted on site to better understand the businesses and how they operated
- Created and grew new sales opportunities by identifying and connecting with key decision makers
Medicare Accounts Representative
Highlands Medical Center
Scottsboro , AL
2012.01 - 2022.06
- Investigate denied claims for possible corrections and send appeals for reconsideration of claim payments.
- Identify problems and collaborate with other departments or patient to correct information for proper billing
- Contact insurance provider for disputes or incorrect reimbursements
- Review and processes credit balance accounts for refunds
- Prepare and maintain collection related records and reports
- Work daily Medicare remittance
Materials Management Assistant
Highlands Medical Center
Scottsboro , AL
- Purchasing, receiving and distribution of all medical and general supplies hospital wide
- Create purchase orders for all stock and non-stock items
- Inventory management, maintain records of all purchase orders and associated documents for all purchasing processes, and supervising hospital storeroom
- Restocking supply carts according to established par levels
Medical Courier
Highlands Medical Center
Scottsboro , AL
- Obtaining board members signatures on important documentation
- Responsible for daily bank deposits
- Collected and distributed records between personnel and outside stakeholders.
- Delivered and picked up medical records, lab specimens and medications to and from hospitals and other medical facilities.
Admissions Clerk
Highlands Medical Center
Scottsboro , AL
- Submitting patient information into Meditech database
- Communicated with patients with compassion while keeping medical information private.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Handled insurance claim duties and verified that each met standards of admissions.
- Arranged hospital admissions for patients as required.
Education
Associate of Science - Business Management
Northeast Alabama Community College
Rainsville, AL2007-01
Skills
- Lead Generation
- Referral Generation
- Files and Records Management
- Meditech Software Applications Proficiency
- FISS/DDE Software Applications Proficiency
- Accounts Payable
- HIPAA Compliance
- Billing and Collection Procedures
- Claims Processing
- Medical Billing
- Medicaid and Medicare Knowledge
- Palmetto eServices
References
References available upon request.
Timeline
Sr. Sales Associate
Devil Dog Energy LLC
2022.06 - Current
Medicare Accounts Representative
Highlands Medical Center
2012.01 - 2022.06
Materials Management Assistant
Highlands Medical Center
Medical Courier
Highlands Medical Center
Admissions Clerk
Highlands Medical Center
Associate of Science - Business Management
Northeast Alabama Community College
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