Dedicated and organized Nurse Manager with expertise in maintaining high-performance healthcare units. Skilled in evaluating staff performance, conducting education programs, and developing budgets. Strong communicator and tactical planner known for problem-solving and conflict management.
Overview
8
8
years of professional experience
Work History
Nurse Manager, Acute Care
Bon Secours Southampton Medical Center
Franklin, VA
10.2022 - Current
Developed and implemented nursing policies and procedures.
Provided guidance to staff on patient care, clinical practice, and professional development.
Monitored quality assurance activities for compliance with standards of care.
Collaborated with other departments to ensure quality patient outcomes.
Assisted with budgeting process by forecasting staffing needs and supplies.
Evaluated performance of individual nurses against established standards.
Coordinated interdisciplinary team meetings to review patient progress and plan care strategies.
Conducted regular meetings with staff to discuss concerns or issues related to nursing practices.
Reviewed patient charts for accuracy and completeness of documentation.
Promoted a positive work environment through effective communication with staff members.
Provided ongoing education opportunities for staff regarding changes in policies and procedures.
Investigated incidents or complaints from patients or their families.
Managed the scheduling of personnel assignments based on patient acuity levels.
Addressed disciplinary issues among staff in accordance with organizational policy.
Participated in strategic planning initiatives designed to improve overall operations.
Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
Performed personnel interviewing, hiring, disciplinary actions and dismissals.
PRN RN Supervisor
Bon Secours Southampton Medical Center
Franklin, VA
06.2018 - Current
Provided clinical leadership and direction for nursing staff, ensuring that all tasks were completed in accordance with accepted standards of care.
Coordinated staffing schedules to meet patient needs while adhering to budgetary constraints.
Collaborated with other departments to ensure quality patient care was provided throughout the hospital system.
Facilitated interdisciplinary meetings between physicians, nurses, social workers, therapists, dietitians, and pharmacists to discuss treatment plans for individual patients.
Advocated for patient rights during difficult situations such as end-of-life decisions.
Actively listened to concerns from both patients and staff members regarding issues related to patient care.
Responded promptly to inquiries from physicians or other healthcare providers regarding changes in medication orders or treatments.
Resolved conflicts among nursing staff in a timely manner while promoting positive working relationships.
ICU RN
Bon Secours Southampton Medical Center
Franklin, VA
06.2018 - 03.2022
Managed quality care for patients with varied conditions, including heart failure, end-stage renal disease and coronary artery disease
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities
Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems
Collaborated with interdisciplinary healthcare personnel to meet patients' personal, physical, psychological and cognitive needs
Provided direct patient care, stabilized patients and determined next course of action
RN, Stepdown Unit
Sentara Obici Hospital
Suffolk, VA
07.2016 - 06.2018
Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion
Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability
Collaborated with interdisciplinary healthcare personnel to meet patients' personal, physical, psychological and cognitive needs
Managed nurses and nursing activities by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards
Investigated and resolved issues affecting hospital operations and patient care, including power or system outages, patient or family grievances, security issues and employee issues
Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches
Supervised and managed functions including daily scheduling, tasking and administration
Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care
Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes
Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence
Education
Bachelor of Science - Nursing
Chamberlain University
Downers Grove, IL
09.2020
ADN - Nursing
Paul D Camp Community College
Franklin, VA
05.2016
LPN - Licensed Practical Nursing
Southampton Memorial LPN School
Franklin, VA
09.2013
High School Diploma -
Ridgecroft High School
Ahoskie, NC
05.2008
Skills
Intravenous therapy
Patient and family advocacy
Direct Patient Care
Medication Administration
Proper catheter insertion/removal
IV setup
Managing deadlines
Critical care
Performing EKGs
Chest pain management
Strong clinical judgment
Insulin medication assistance
Removing sutures
Physical assessments
Tracheostomy Care
Professional bedside manner
Family Education
Patient Assessments
Vaccine administration
Foley catheters
Staff Management
Training and mentoring
Planning and scheduling
Nursing Staff Management
Timeline
Nurse Manager, Acute Care
Bon Secours Southampton Medical Center
10.2022 - Current
PRN RN Supervisor
Bon Secours Southampton Medical Center
06.2018 - Current
ICU RN
Bon Secours Southampton Medical Center
06.2018 - 03.2022
RN, Stepdown Unit
Sentara Obici Hospital
07.2016 - 06.2018
Bachelor of Science - Nursing
Chamberlain University
ADN - Nursing
Paul D Camp Community College
LPN - Licensed Practical Nursing
Southampton Memorial LPN School
High School Diploma -
Ridgecroft High School
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