Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Eisner

Brittany Eisner

Phoenix,AZ

Summary

Experienced and compassionate RN with a proven track record of providing high-quality patient care in a fast-paced hospital setting. Skilled in critical thinking, communication, and teamwork to deliver excellent outcomes.

Overview

16
16
years of professional experience

Work History

Adjunct RN Clinical Instructor

Maricopa County College
10.2023 - Current
  • Orients and provides instruction to students during clinical rotations.
  • Assesses student knowledge levels and abilities with detailed assessments.
  • Contributes educational and clinical expertise to help optimize and boost student learning.
  • Supervises students during clinical rotations, providing immediate feedback on their performance and suggesting areas for improvement when necessary.
  • Collaborates with fellow instructors to ensure consistency in teaching methods and curriculum content.

RN

Banner Behavioral Health Hospital
11.2020 - Current
  • Collaborates with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Educates patients & family members on disease management and self-care techniques, promoting lifestyle changes for improved health.
  • Mentors new nursing staff, contributing to supportive work environment and improved retention rates.
  • Provides emotional support to patients during challenging times, fostering sense of trust and rapport that contributes to better overall wellbeing.
  • Facilitates therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Enhances patient satisfaction through effective communication, empathy, and timely response to their needs.

Manager

Don and Charlies restaurant
10.2014 - 04.2019
  • Maintained interpersonal skills to establish positive relationships with guests and employees.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote memorable experiences.
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Esthetician

Toujours Spa and Salon
01.2012 - 06.2014
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Maintained strict sanitation protocols to ensure clean and safe environment for both staff and clients.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
  • Facilitated training sessions for new estheticians, sharing best practices and mentoring them throughout their onboarding process.

Assistant General Manager

Uncommon Grounds Cafe
01.2008 - 08.2012
  • Conducted interviews, hired and trained all front-of-house employees at nation’s first certified organic rooftop farm restaurant.
  • Motivated, disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
  • Organized weekly schedules, orders and inventory.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.

Education

RN Preceptor

Banner Behavioral Health Hospital
Scottsdale, AZ
2022

Shared Leadership Committee

Banner Behavioral Health Hospital
Scottsdale, AZ
2022

Bachelor of Science - Nursing

Upper Iowa University
Fayette, IA
12.2020

Associate of Science - Nursing

Scottsdale Community College
Scottsdale, AZ
05.2020

Skills

  • Basic Life Support
  • Charge Nurse
  • Clinical judgment
  • Compassion & Empathy
  • Critical Thinking
  • Emotional Awareness
  • Staff Development and Precepting
  • Clear communication & attention to detail
  • Verbal de-escalation

Timeline

Adjunct RN Clinical Instructor

Maricopa County College
10.2023 - Current

RN

Banner Behavioral Health Hospital
11.2020 - Current

Manager

Don and Charlies restaurant
10.2014 - 04.2019

Esthetician

Toujours Spa and Salon
01.2012 - 06.2014

Assistant General Manager

Uncommon Grounds Cafe
01.2008 - 08.2012

RN Preceptor

Banner Behavioral Health Hospital

Shared Leadership Committee

Banner Behavioral Health Hospital

Bachelor of Science - Nursing

Upper Iowa University

Associate of Science - Nursing

Scottsdale Community College

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Brittany Eisner