Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Elliott

Semmes,AL

Summary

Dynamic and results-oriented professional with extensive experience in customer service and POS system operation, honed at companies like Walmart. Excelled in roles requiring problem-solving and teamwork, significantly enhancing customer satisfaction and operational efficiency. Skilled in employee training and inventory management, demonstrating a proven track record of reliability and responsibility. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2025
2025
years of professional experience

Work History

Cashier Assistant

Walmart
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
  • Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
  • Enhanced customer checkout experience by providing efficient and accurate transaction processing.
  • Maintained clean and organized checkout area, contributing to positive shopping environment.
  • Set up new sales displays each week with fresh merchandise.

Cashier/Warehouse Stocker

Harbor Freight
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Lead Server

Mellow Mushroom
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.
  • Implemented upselling techniques to boost average check size while still prioritizing guest satisfaction.
  • Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
  • Developed strong rapport with regular customers, encouraging repeat business through genuine connection-building efforts.
  • Observed servers to provide feedback and coaching in areas requiring improvement.
  • Supported other staff members during busy shifts by stepping in wherever needed to maintain smooth operations.
  • Provided valuable feedback on potential improvements to restaurant operations based on firsthand experience as a lead server.

Server/Server Trainer

Chilis
01.2024 - 07.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Education

High School Diploma -

Dakota Ridge Senior High School
Littleton, CO
05-2012

Skills

  • Customer Service
  • Problem-Solving
  • Teamwork and Collaboration
  • Patience and Empathy
  • Cash handling expertise
  • POS System Operation
  • Upselling strategies
  • Reliable and Responsible
  • Inventory Stocking
  • Employee Training

Timeline

Server/Server Trainer

Chilis
01.2024 - 07.2024

Cashier Assistant

Walmart

Cashier/Warehouse Stocker

Harbor Freight

Lead Server

Mellow Mushroom

High School Diploma -

Dakota Ridge Senior High School

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Brittany Elliott